Front Desk Receptionist (Part-time) at CPP Careers

EVOLV Plastic Surgery & Medical Aesthetics, one of our valued partners, is looking for a Front Desk Receptionist to join their fast-growing, state-of-the-art clinic located in Toledo, OH.

About the Clinic:

EVOLV Plastic Surgery & Medical Aesthetics, led by board-certified plastic surgeon Dr. Frank Barone in Toledo, Ohio, is a premier destination for comprehensive surgical and non-surgical aesthetic care. The practice combines advanced technology, evidence-based treatments, and personalized service to help patients achieve natural, confidence-boosting results. With a collaborative team of skilled providers, EVOLV offers a full spectrum of procedures—from cosmetic surgery to injectables, laser treatments, and wellness services—all within a supportive, patient-centered environment focused on safety, innovation, and excellence.

About the Role:

The primary responsibilities of this role include scheduling client appointments, warmly greeting clients upon arrival, and maintaining a thorough knowledge of the services offered.

The ideal candidate will demonstrate exceptional patient care, possess excellent communication skills, and be well-spoken and articulate. They should be flexible with scheduling, have strong analytical and decision-making abilities, and exude a friendly, outgoing demeanour. Additionally, they must be able to multitask effectively, work well in a team, and be comfortable with basic computer and software applications.

Work Schedule:

This is a part-time position requiring under 30 hours per week, with scheduled days on Monday, Tuesday, Wednesday, and Friday. We believe in maintaining a healthy work-life balance while ensuring business needs are met.

Responsibilities:

• Greet and check-in patients, ensuring a warm and professional welcome.
• Collect patient information and enter it into the system.
• Escort patients to exam rooms, ensuring they are comfortable.
• Maintain cleanliness and organization of exam rooms between appointments.
• Process patient check-outs and collect required fees.
• Answer phone calls, retrieve voicemail messages, schedule appointments, and direct calls to the appropriate staff.
• Prepare patient charts and handle all administrative tasks efficiently.
• Ensure the waiting area remains comfortable and tidy.

Qualifications:

• Knowledge of medical terminology, cosmetic procedures, and skincare products is a plus.
• Minimum of 2 years of experience in a medical office or medical spa setting.
• Experience managing phone systems and scheduling in a medical office environment.
• Excellent communication, organizational, and multitasking abilities.
• Proficiency in computer systems and typing skills.