Credit and Collections Representative - Hybrid at None

Overview

Credit and Collections Representative - Hybrid

• Are you ready to take your career in credit collections to the next level?

Reporting to the Credit Manager, your will be responsible for collection of accounts receivable in a Business-to-Business setting and ensuring order review and release within corporate guidelines.

Responsibilities

Key Responsibilities:

• Liaise with Business customers to collect outstanding invoiced receivables and address inquiries and concerns
• Collaborate with internal business units to resolve outstanding receivables
• Review and release merchandise, parts, and repair orders within company guidelines
• Assess credit risk, review customer credit limits, and make credit recommendations as required
• Prepare third-party packages for referral and bad debt write-offs
• Assist with the training and onboarding of new employees in the Credit department

Qualifications

To Succeed, You Will Need:

• Post-Secondary education
• Minimum 1 year experience in collections, preferably in a Business-to-Business environment
• Strong time management and multitasking skills to handle large account portfolio requests
• Intermediate analytical skills to understand corporate policies and procedures and resolve issues effectively
• Experience with supplier portals preferred
• Proficiency in Excel and experience in VLOOKUP’s and pivot tables
• Fluency in French is an asset

Why Join?

HYBRID WORK

• We offer a Hybrid work schedule. You will be in the office Mondays and Wednesdays each week, and can work from home for the remainder of the week (subject to specific business needs requiring office attendance)
• When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools

BENEFITS

• Comprehensive health coverage plan that includes medical, dental and vision
• Life insurance, disability and wellness programs
• Vacation, Paid Personal Time and Sick days
• Matching RRSP contribution & Profit-Sharing Program
• Tuition Assistance Program for professional continuing education
• Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

• Free coffee and snacks
• On-site cafeteria and outdoor patio
• Employee gym and fitness centre
• Employee referral program
• Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
• Community involvement
• Employee Appreciation Events

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