- Junior
- Office in St. Peters
Job Description:
Job Summary:
The incumbent is responsible for the admission of clients and assisting program sites with census management and reporting, operation of phone systems, meeting reporting requirements, and working closely with the billing department.
Essential Job Functions:
Respond to new referrals documenting in appropriate method.
Maintain waiting list according to CARF and DMH standards.
Maintain positive, professional relationships with referral sources, clients, and coworkers, adhering to Code of Ethics and System policies.
Ensure program census is maintained according to service model; applicable to medically monitored inpatient detoxification, residential, and/or outpatient clients/patients.
Correct any file/charting technical deficiencies within appropriate time frame.
Facilitate screening by phone or face-to-face.
Offer administrative support to clinical team members in completion of letters, forms,
Complete admissions in applicable databases to include but not limited to: face sheet, release of information, residency, and financial information.
Coordinate with Care Managers insurance information for clients
Enter data into computer data base within the appropriate timeframes.
Coordinate with billing department to assure all admissions/transfers/discharges are completed within timeframes and are successfully batched to payer.
Exhibit exceptional customer service skills creating a welcoming environment for new clients/patients.
Assist in filing, quantitative chart review, compiling chart information.
Other duties as assigned by Leadership.
Knowledge, Skills, and Abilities:
Excellent verbal and written communication skills.
Adept at establishing rapport and creating a welcoming atmosphere.
Ability to prioritize tasks/duties and manage multiple tasks while meeting deadlines.
Basic Computer Skills in Word & Excel
Knowledge of confidentiality laws related to treating mental health and substance use disorders.
Extensive knowledge of policies, procedures, and regulations of the program to which the team member is assigned.
Attention to detail.
Experience and Education Qualifications:
High School Diploma or General Equivalency Diploma
Supervisory Requirements:
None
Employment Requirements:
Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.
Completion of New Hire Orientation at the beginning of employment.
All training requirements including Relias at the beginning of employment and annually thereafter.
Current driver’s license, acceptable driving record and current auto insurance.
First Aid certification within three (3) months of beginning employment and upon renewal date.
Obtain CPR certification within three (3) months of beginning employment and upon renewal date.
Behavioral Management training completed within thirty (30) days of employment or first available class after start date:
CPI for Residential programs
Crisis Management on Relias for Outpatient programs
Valid driver’s license in state of residency with an acceptable driving record.
Physical Requirements:
ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.
Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Preferred Family Health Care is a Smoke and Tobacco Free Workplace.
Apply Now
