D365 CRM Func Lead Consultant - Enterprise Apps (INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI, IN) at Birlasoft

Area(s) of responsibility

Required Skills

• Proficiency in Sales: The candidate must have a strong understanding of sales processes and strategies, and be able to apply this knowledge to the D365 CRM platform.
• Expertise in Customer Service: The candidate should have a solid background in customer service, and be able to use D365 CRM to enhance customer relationships and satisfaction.
• Mastery of D365 Customer Engagement Apps: The candidate must be proficient in using D365 Customer Engagement Apps, and be able to leverage these tools to improve business operations.
• A Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field is required.