Planning/Scheduling Lead at Royal Composites

The Planning/Scheduling Lead is responsible for providing direct support to operations group to help maintain objectives set out by Planning Supervisor. Oversee the Planning & Scheduling department daily and communicate issues to Planning Supervisor. P&S Lead should have wide understanding of processes within the department and great communication skills within Operations, Sales and PMO teams.

• Training and onboarding new hires in the department.
• Oversee and ensure Planning and Scheduling team is meeting expectations on daily basis.
• Able to perform Scheduler duties and backup as needed.
• Capture processes of the planning and Scheduling department in RWI and AWI’s.
• Able to backup Planning Supervisor for Job Order creation, Revenue projections Contract Review and Customer order Blanket Release management.
• Provide information and feedback for employee reviews.
• Work with sales and production to maintain and update forecasted orders to meet demand.
• Maintain customer relations.
• Analyze root causes of operational malfunctions and provide resolutions.
• Handle escalated production issues and follow-up on outstanding issues promptly.
• Recommend process improvements to improve operational efficiency and cost-effectiveness.
• Track and monitor product and report to customer or operations.
• Ability to maintain regular, punctual, and reliable attendance as set by the supervisor according to handbook guidelines consistent with the ADA, FMLA and other federal, state and local standards.
• Abide by all safety, quality, personnel, and other policies as applicable.