Scheduler at The Board of Trustees for the University of Northern Colorado
The Board of Trustees for the University of Northern Colorado · Greeley, United States Of America · Onsite
- Junior
- Office in Greeley
POSITION TITLE: Scheduler DEPARTMENT: Maintenance & Trades BENEFITS: UNC’s CareerHub |  |
**To be considered for this position, please apply directly through the State of Colorado's official job portal via the APPLY NOW link provided above (NeoGov). Applications submitted through platforms other than NeoGOV will not be reviewed.**
To ensure full consideration, applications must be received by 11:59pm (MT) on 11/14/2025.
Position Summary:
The service center is the main point of contact for all campus maintenance concerns. This position receives and analyzes work requests and trouble calls, creates processes, and prioritizesdetailed work orders, dispatches appropriate work crews and operates the computerizedwork order system. The position provides status updates on in progress workorders. Support is provided for the Lockshop by cutting and issuing keys, maintainingkey issuance records and reports, providing key sets for various contractors, providing and updating key sets forFacilities Management personnel, University Police Department personnel, and Information Services personnel, andoverseeing the operation of the new campus-wide computerized ID Card Access/Perimeter Door Security system. The position providesscheduling support as needed for all Facilities Management shops and other areas within Facilities Management.
Job Duties:
Receivesand interprets detailed service requests and trouble calls from campusdepartments and assigns them to appropriateshop or contractor. Accesses andoperates computerized work order systems andassigns work orders to the appropriate shop. Creates and logs callback work orders in computerizedwork order system. Operates two-way radio system by dispatchingnumerous work crews to urgent calls for service. Delegates work to other employees as necessary to accomplishtasks. Answeringmulti-line telephone, typing documents, filing as necessary, and assisting walk-in customers is also required. Trains and supervises numerous student employees in ServiceCenter operations. 40%
Identifies appropriate key(s) for access to requested area(s), verifies authorized signatures for key issuance, and cuts a new key if required. Replaces broken or lost keys forkey holders by cutting a new key, and inthe case of a lost key, verifies key issuance signature authority to confirm that the key in question should be reissued. Creates and appropriatelyfiles key envelopes for returned keys. Updates and files key envelopes for returned keys. Updates computer key information and keyphysical paper) information databases. Prepares computerized reports for use by Facilities Management and/or by campus departments related to the key or ID CardAccess either required or issued for a designated building, room, or person. Establishes key issuance policies to ensure continuity in key issuance procedures. Maintains security of campus by enforcement of key issuance policies. Trains and supervises numerous student employees in the cutting and issuing of keys following keyissuance policies. 20%
Provideskey sets for FacilitiesManagement personnel, Information Services personnel, University Police Department personnel, and all other departments and temporary or seasonal personnel who require key sets by cutting and assemblinginto sets those keys which are essentialfor designated personnel. Maintains computer databasefor key set issuance. Inventories all key sets periodically to ensure accurate record keeping, and to replace worn or missing keys. 10%
Assists callers and walk-in customers. Advises building representatives of necessary utility outages (e.g. water, electrical),listens to complaints and/ or concerns about services provided by Facilities Management from customers and offers possible resolution. Provide updates regarding progress of work orders and related matters. 10%
Operates and continually updates the computerized card access system. Schedule and perform minor service and adjustmentsfor hardware and schedule locksmiths to service larger issues. Program ID cards for authorized users, schedulesfor lock/unlock times for buildings. 10%
Operatethe building automation system computer to control heating, airconditioning, security alarms, fire alarms and lighting systems in all campus buildings. 5%
Contacts and exchangesinformation with outside contractors, including pest control, roofing, elevator, glass, etc., for workorders requiring their attention. 5%
Minimum Qualifications:
Per Classified System
Benefits:
Benefits available includehealth, dental, vision, life and long-term disability insurance, as well as a selection of severaldefined contribution retirement plans for all full-time positions. Employees at UNC receivesick leave, and other leave options may be available based on position. Full-time employeesare eligible to receive tuition waiver benefits, as well as dependents and spousesof UNC Employees who are employed at 0.5 FTE or above areeligible for undergraduate dependent tuition grants of up to 50%. These tuition grants willcover in-state tuition charges. Further requirements may exist. Other benefits may beavailable based on position.
About UNC
The University of Northern Colorado is a public doctoral/research institution located in Greeley, Colorado. UNC’s commitment to education began in 1889 and continues to be a transformational force for our students. Recognizedas a top university for social mobility, UNC is proud tobe a HispanicServing Institution and to serve more than 44% of our undergraduates who are the first in theirfamily to attend college. UNC is also committed to providing our faculty and staff with the support they need to succeed as professionals, educators, and in life. Please visit UNC’s Career Hub,to learn more about UNC’s strategic plan, school programs, and employee benefits. Go Bears!
EEO Statement
The University of Northern Colorado offers an educational and workingenvironment that provides equal opportunity to all members of the UNCcommunity. In accordance with federal and state law, UNC prohibits unlawfuldiscrimination, including harassment, based on race, color, national origin,religion, age, sex, sexual orientation, pregnancy, disability, geneticinformation, and/or veteran status. UNC also prohibits discrimination based ongender identity, and gender expression. Retaliation against persons who opposea discriminatory practice, file a charge of discrimination, or testify for,assist in, or participate in an investigative proceeding relating todiscrimination is prohibited. Constitutionally protected expression will not beconsidered discrimination or harassment under this policy. It is theresponsibility of all departments, employees, and students to ensure UNC’scompliance with this policy.
ADA Accommodations
The University of Northern Colorado is committedto providing reasonable accommodation to individuals with disabilities. If yourequire reasonable accommodation in completing this application, interviewingor otherwise participating in the employee selection process, please directyour inquiries to 970-351-2718 or [email protected].
Background Check
Satisfactory completion of a background check, educational check, and authorization to work in the United States is required after a conditional offer of employment has been made. The successful candidate must submit original transcripts within one (1) month of hire.
This position is contingent on funding from the Colorado State Legislature, approval by the Board of Trustees, and subject to the policies and regulations of the University of Northern Colorado.
Clery Act
In compliance with the Clery Act, the most recent University of Northern Colorado Annual Campus Security and Fire Safety Report is available online. A paper copy can be requested at the UNC Police Department. This report contains crime statistics and policy statements related to safety, conduct processes and Title IX investigations.
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