SDLC Technical Analyst at Jci

Role Overview

We are seeking a highly organized and detail-oriented SAP Change and Release Management Specialist to oversee transport activities across SAP landscapes and ensure compliance with SDLC governance. This role involves close collaboration with cross-functional teams to manage scheduled releases, support SAP ChaRM and SolMan processes, and drive continuous improvements in change management and quality assurance.

Key Responsibilities

Transport & Release Coordination

• Manage transport movement across all SAP landscapes (Development, QA, Production).
• Collaborate with QA, AMS, and SD teams to implement scheduled releases (Monthly, Weekly, Emergency).
• Ensure timely and accurate deployment of changes across environments.

Reporting & Analytics

• Generate and distribute weekly/monthly reporting data on transport activities, release status, and change metrics.
• Maintain dashboards and trackers for release performance and compliance.

SAP ChaRM & SolMan Support

• Provide support for SAP ChaRM and Solution Manager during project implementations.
• Ensure adherence to ChaRM processes for AMS and project releases.
• Handle Customer Service Requests (CSRs) for enhancements and optimizations in ChaRM workflows.

SDLC Governance & Compliance

• Perform SDLC artifact compliance checks post-deployment, including emergency releases.
• Manage artifact inspection processes and monitor approval workflows.
• Coordinate with inspection approval groups, release managers, and change management teams.
• Ensure timely closure of inspection issues and maintain audit readiness.

Quality Gating

• Execute quality gating procedures and generate scorecards based on defined quality gate criteria.
• Communicate gating results to stakeholders and ensure corrective actions are tracked and resolved.

Continuous Improvement

• Identify and implement improvements in ChaRM and release management processes.
• Contribute to automation, documentation, and training initiatives to enhance operational efficiency.

Qualifications

• Minimum 1-3 years relevant proven experience in SAP Change and Release Management, including ChaRM and SolMan.
• Strong understanding of SDLC processes and compliance frameworks.
• Excellent coordination and communication skills across technical and business teams.
• Proficiency in SAP transport tools, reporting systems, and quality assurance methodologies.
• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field is required.