Addiction and Mental Health Worker, My Sisters' Place - Resting Spaces at CMHA Thames Valley Addiction and Mental Health Services

Addiction and Mental Health Worker, My Sisters’ Place – Resting Spaces
Direct Service - (OPSEU)
 Full-Time, Contract & Part-Time, Contract (Each Approximately 6 months in Duration) 
 London, Ontario (London Zone)
- Application Deadline: November 11, 2025 -

The My Sisters’ Place drop-in program fosters a vibrant community of women who are experiencing, or at risk of homelessness, promoting a welcoming and non-judgmental culture and providing a reprieve from the stigma women so often feel in other community settings. Our team supports women with anything they might need - from a hot meal to tampons, from access to showers and laundry facilities to harm reduction kits and from on-site mental health and addictions groups to connections with broader community supports. 

As part of the My Sisters’ Place Resting Spaces program, you will focus on offering overnight accommodations for women in need, ensuring the safety while encouraging empowerment and crisis resolution and maintaining a calm and respectful environment for all. 

Consider revitalizing your career and making a difference in your community by joining our team!

WHAT WE'RE OFFERING:

• What you'll be making - Starting rate for this role is $27.14 per hour (Level 1 – Direct Service), with a wage differential, based on regulation ($30.01 per hour for Level 1 – Direct Service, Regulated):
  1. Successful candidates who are registered with one of the designated professional colleges (e.g. OCSWSSW, CNO, COTO, CRPO, CPSO, or CPO) will receive the wage differential for regulation
  2. Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8 ($34.41 per hour for non-regulated, and $37.26 per hour for regulated); for internal applicants, grid level placement will occur as per the Collective Agreement
  3. Premiums of $2.00 will be applied for eligible Evening/Night and Weekend Shifts
• When you'll work - There is currently 1 Full-Time and 1 Part-Time Contract available:
  • Full-Time, Contract: 70 hours bi-weekly (Nights, including weekends)
  • Part-Time, Contract: 48 hours bi-weekly (Nights, including weekends)
• Your pension plan –Immediately eligible for optional enrolment in the Healthcare of Ontario Pension Plan (HOOPP)
• What your benefits will be – 9% in lieu of benefits

HOW YOU WILL BE MAKING A DIFFERENCE:

Direct Service: 

• Coordinate with referral sources, document and coordinate referrals through the CRMS database. 
• Apply mental health knowledge and experience to determine participant’s needs, level of risk, discuss and determine recommended services and supports
• Establish a therapeutic relationship to maximize the benefits of engagement between the staff person and the participant using a strengths-based approach.
• Provide support for up to 10 Women accessing the MSP Resting Spaces
• Coordinate and facilitate, with the participant, linkages to recommended services and supports in the community
• Advocate as necessary in order to facilitate access to services and supports with the objective of remediating immediate crisis situation
• Provide information regarding resources found within both the broader mental health system and the community in general
• Engage Emergency Services when it is determined that additional intervention is required
• When appropriate, act as liaison with caregivers and/or support providers who are involved with the participant to facilitate a coordinated approach to service provision
• Provide referrals to the Transitional Case Management Team as necessary
• Provide health teaching and information regarding a variety of coping techniques and strategies, e.g. grounding, breathing techniques, self-care, nutrition, sleep hygiene, techniques to enhance overall well-being, the completion of crisis plans

Teamwork:

• Actively engage in learning opportunities, events, meetings, and team building activities scheduled by the organization for staff members
• Act as a resource to other staff and community partners; seek out and listen to input from other staff and community partners
• Provide support and encouragement to other staff as needed (e.g. assistance with challenging participants/clients, coverage for vacation, sick time, share responsibility for workloads)
• Be supportive of, and an active participant in, the constant evolution and growth of the organization
• Other duties as required

Privacy, Confidentiality and Documentation:

• Complete required documentation related to client as per organization standards, discipline-specific guidelines and standards and PHIPA legislation; for staff members working within community partnerships (e.g. police partnerships, other community organizations, etc.), any additional program-specific standards must also be applied
• Ensure that confidential program/caseload information and material is handled in accordance with applicable privacy laws and organization policy
• Adhere to CMHA TVAMHS privacy and confidentiality policies and standards as well applicable legislation 
• Complete other required documentation (e.g., monthly time sheets, vacation requests, education requests, travel claims, expense claims, etc.) as per the required time frames.

WHAT YOU'LL NEED TO APPLY:
 

Police Vulnerable Sector Check Requirements
 Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 2 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.
 
We require the following qualifications:

• A degree or diploma in social services, mental health, addictions or a related field OR a minimum of three-years full-time experience in an employment role providing direct mental health and/or addictions supports (primary proof of credentials will be required during the hiring process i.e. original degree/diploma or official transcript)
• Current, satisfactory Police Vulnerable Sector Check (PVSC)
• Demonstrated ability to attend work regularly

 We prefer the following qualifications:

• Strong understanding of Harm Reduction strategies 
• Extensive knowledge of community resources, service & support programs, and barriers participants face in accessing same  
• Working knowledge of a variety of treatment, intervention, and support strategies
• Ability to assess level of risk in regards to participants
• First Aid and CPR
• Post-secondary education in social services, mental health, addictions or a related field
• Non-violent Crisis Intervention and Prevention (CPI)
• Applied Suicide Interventions Skills and Training (ASIST)
• Experience working in mental health
• Experience in mental health crisis intervention
• Experience with, and detailed knowledge of, mild, moderate & serious mental illnesses, usually gained by several years of working with this population
• Experience working in a community-based setting; preferably with an established network of service & support resources
• Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada

INTERNAL APPLICANTS: To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.

Get your application in by – November 11, 2025
Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team. 

We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact [email protected] 
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Legal Notifications:

• For legal purposes our full business name is: Canadian Mental Health Association Thames Valley Addiction and Mental Health Services
• Artificial Intelligence is not currently employed in our recruitment processes