District Manager at Demant

Position: District Manager 

Region: Charlotte, NC

Who is HearingLife? 

HearingLife is a national hearing care company and part of the Demant Group. We are a global leader in hearing healthcare built on a heritage of care, health, and innovation since 1904.  HearingLife operates more than 600 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare that is provided by highly skilled and caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care.  

Job Summary: 

The District Manager (DM) is responsible for overseeing and supporting the performance and operations of multiple HearingLife clinics within a designated district. The DM ensures that all clinics deliver outstanding patient care, meet or exceed performance goals, and operate in alignment with HearingLife’s mission, values, and standards. This role requires a strategic thinker who excels in team leadership, business operations, and customer-focused service. 

Travel Requirements: 

• 60% Travel- visiting clinics in your district 3 days a week 
• Valid drivers license  

Benefits: 

• PTO & Paid Holidays 
• Work-Life balance is VERY important to us! 
• Medical, dental, vision, and HSA 
• 401K+ Match 
• Tuition Reimbursement 
• Maternity Leave 
• Short Term and Long-Term Disability coverage 
• Free Life Insurance 
• Pet Insurance 
• Steeply discounted Hearing Aids and Products for you and your family members. 
• Childcare Savings Program 
• CEU Reimbursement 

Team Leadership and Development: 

• Recruit, hire, and train clinic staff, including Audiologists, Hearing Aid Specialists, and Clinic Managers. 
• Develop team members through regular coaching, mentorship, and performance feedback. 
• Foster a positive work environment and culture of continuous learning, ensuring all employees are equipped to provide top-quality patient care. 

Performance and Financial Management: 

• Set and monitor performance goals for each clinic, focusing on key metrics such as revenue, patient retention, and satisfaction. 
• Develop and execute district-level business strategies to achieve growth targets. 
• Regularly review financial performance and implement strategies to maximize profitability and minimize costs across clinics. 

Operations Management: 

• Ensure clinics operate efficiently and effectively, aligning with HearingLife’s standards and protocols. 
• Oversee scheduling, resource allocation, and inventory management to maximize productivity and patient access. 
• Implement and monitor compliance with healthcare regulations, policies, and industry standards. 

Patient-Centered Service: 

• Ensure each clinic delivers an outstanding patient experience through quality hearing care and excellent customer service. 
• Promote patient education and retention strategies that align with HearingLife’s mission of enhancing quality of life through improved hearing health. 

Stakeholder and Cross-functional Collaboration: 

• Act as a liaison between clinics and corporate departments, including Marketing, HR, and Operations. 
• Communicate updates, changes, and expectations effectively to clinic teams and corporate stakeholders. 
• Represent the district in regional and corporate meetings, providing insights, updates, and recommendations. 

• Bachelor’s degree in Business, Healthcare Management, or related field (required). Advanced degree is a plus. 
• 5+ years of experience in multi-site management in the healthcare or retail industry, with experience in the audiology or hearing care industry preferred. 

Skills and Abilities Requirements: 

• Proven leadership abilities with experience developing high-performing teams. 
• Strong analytical skills and experience with performance metrics, budgeting, and financial management. 
• Excellent interpersonal and communication skills. 
• Ability to manage and prioritize multiple tasks in a fast-paced environment. 
• Passion for providing high-quality patient care and improving hearing health. 

Apply Today! 

We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status. 

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