Services Business Manager at Army and Air Force Exchange Service
Army and Air Force Exchange Service · Fort Bragg, United States Of America · Onsite
- Senior
- Office in Fort Bragg
Job Description
Incumbent will serve as manager and/or provide oversight of assigned Exchange personal services, retail, food commodity operations, vending, telecommunications and/or theater operations within designated area of responsibility. Provides guidance and offers resolutions to maintain effective services operations that drive the customer experience and meet business objectives. Ensures compliance to corporate and local policies and procedures and that the highest standards of the customer experience are met.
Employment Category
Regular Full Time
Job Tier
1
Job Qualifications
Six years of experience in retail, food or services operations with at least two years of experience managing and/or overseeing services, vendor or concession operations. One year of experience at the pay band 4-2/4-3 level or equivalent industry experience is required.
Or
Bachelor's degree and four years of experience in retail, food or services operations with at least two years of experience managing and/or overseeing services, vendor or concession operations. One year of experience at the pay band 4-2/4-3 level or equivalent industry experience is required.
Degree (one of):
BACHELORS DEGREE - Preferred
Or
Bachelor's degree and four years of experience in retail, food or services operations with at least two years of experience managing and/or overseeing services, vendor or concession operations. One year of experience at the pay band 4-2/4-3 level or equivalent industry experience is required.
Degree (one of):
Supervisor
Yes
Facility Name
BRAGG SERVICES OFFICE
Job Type
Management
Salary Minimum
$90,284.00
Exchange Location
United States - North Carolina - Fort Bragg
Major Duties
Manages concession programs, fairs, bazaars, special events and food/vending programs.
Explores opportunities and develops plans to increase service offerings and effective marketing to drive sales revenue and grow the business. Sources vendors for short-term and long-term contracts.
Acts as a contracting officer's representative for administration and oversight of Exchange agreements. May handle contract development and/or negotiation in accordance with Exchange objectives and policies.
Performs other duties as assigned.
Explores opportunities and develops plans to increase service offerings and effective marketing to drive sales revenue and grow the business. Sources vendors for short-term and long-term contracts.
Acts as a contracting officer's representative for administration and oversight of Exchange agreements. May handle contract development and/or negotiation in accordance with Exchange objectives and policies.
Performs other duties as assigned.
Work Challenges
SBM Curriculum completion in LEX within 6 months of assuming position.
