Safety & Security Manager - Margaritaville presso Margaritaville

Safety & Security Manager

Leading, high-volume resort operation is seeking a forward-thinking, strategic, and solutions-oriented Safety & Security Manager to lead property-wide safety, security, and risk mitigation efforts. This role oversees a dedicated security team and serves as a critical leader in protecting guests, team members, company assets, and the TPI Hospitality and Margaritaville brand reputation.

This is an ideal opportunity for a proactive, hands-on security leader with a positive, can-do attitude who thrives in dynamic environments such as resorts, casinos, theme parks, cruise lines, destination hotels, or entertainment venues.

Key Responsibilities:

Leadership and Team Development

·        Lead, motivate, and develop a high-performing security team and supervisors.

·        Create a culture rooted in positivity, engagement, accountability, and guest service excellence.

·        Provide ongoing training in safety protocols, crisis response, de-escalation, and investigative procedures.

·        Serve as a visible, approachable leader who leads by example and drives teamwork.

Resort Safety and Operational Security

·        Oversee property-wide safety and security for guests, team members, and assets in a fast-paced, multi-outlet resort environment

·        Maintain strong presence across public areas, back-of-house, entrances, beach and pool zones, events, and high-traffic areas

·        Partner cross-functionally with Operations, Risk Management, Engineering, HR, and Events to maintain consistent and effective safety standards.

Risk Management and Compliance

·        Implement and enhance risk prevention, loss control, and emergency response procedures.

·        Ensure full compliance with local and state regulations, OSHA standards, fire codes, and company policies

·        Design and maintain comprehensive safety drills, evacuation plans, and incident readiness programs.

Investigations and Reporting

·        Lead sensitive, confidential investigations involving guest incidents, workplace misconduct, theft, or policy violations.

·        Prepare accurate, professional documentation and collaborate with HR, Legal, and Executive Leadership as needed

·        Utilize data-driven insights to identify trends, risks, and preventive opportunities.

Safety Metrics and Injury Reduction

·        Demonstrate a proven track record of reducing on-site injuries for guests and employees through proactive analysis and corrective actions.

·        Monitor key safety metrics and implement continuous improvement initiatives to strengthen resort safety outcomes.

Required Qualifications:

·        6 to 10 years of progressive security leadership experience in a full-service resort, hotel, entertainment venue, theme park, casino, or cruise line.

·        Positive, can-do attitude with a collaborative, solution-focused approach.

·        Strategic and forward-thinking mindset with the ability to anticipate and prevent potential risks.

·        Proven success overseeing 24/7, high-volume operations.

·        Demonstrated ability to reduce incident rates and enhance overall guest and team member safety.

·        Strong knowledge of emergency response, risk management, OSHA standards, access control, and incident reporting systems.

·        Skilled in handling confidential investigations with discretion and professionalism.

·        High-energy, visible leader with excellent communication, conflict resolution, and guest relations skills.

·        Ability to foster trust, build engaged teams, and work collaboratively across all departments.

Preferred Attributes:

·        Experience in resort-style or multi-venue operations

·        Background in loss prevention, access control, or surveillance systems

·        Experience developing and executing large-scale event security plans

·        Certifications such as CPO, CPP, CHSO, ASIS, or OSHA are a plus

What We Offer:

• Competitive salary
• Health benefits, 401k $ 401k match
• Generous PTO
• Dynamic resort environment with leadership impact

Still wondering what makes working at Margaritaville so special? Don’t just take our word for it – see for yourself! Watch our video and dive into the vibrant, fun-filled world of Margaritaville. Discover the unique atmosphere, enthusiastic team, and unforgettable experiences that await you. Whether you're front facing with our guests or supporting behind the scenes, every role here brings a bit of paradise to life.

Watch Our Video Here – and get ready to be part of something truly extraordinary!