Job Duties:

• Execute an annual needs assessment to identify priorities, shape content, and guide resource allocation.
• Oversee the annual and long-term design, development, and delivery of learning resources for staff at all levels.
• Lead content development meetings with internal stakeholders, collaboratively identifying learning objectives and outcomes for all training initiatives.
• Develop training promotional materials; promote training opportunities through course registration fliers and emails, onboarding resources, and proactive outreach to increase awareness and participation.
• Design and deploy training evaluation processes and measurements to monitor and report upon the effectiveness of program offerings and ROI.
• In coordination with People Operations, maintain skill competencies for select career tracks and provide corresponding learning for professional development.
• Grow and maintain Heritage training vendor network, ensuring all trainers are properly vetted and contracted.
• Develop and maintain the staff training component on Heritage’s LMS and training content on internal share sites.
• Develop annual training budget, to include onsite organizational learning, learning conference attendance, individual offsite training, and traditional and online program offerings.
• Oversee maintenance of the Training Library and staff training records; prepare annual, quarterly, and weekly training reports.

Qualifications:

• Understand and support the Heritage mission and vision for America, and the department's goals and objectives.
• Ability to manage and coordinate frequent training on-site, off-site, and overnight events; strong attention to detail is critical.
• Discretion and ability to maintain confidentiality.
• Excellent organizational planning, interpersonal, collaboration, and customer service skills.
• Basic knowledge of policy issues.