Business Operations Specialist at Central Bank

Central Bank Commercial Banking team is hiring a Business Operations Specialist. As a Business Operations Specialist, you will be responsible for providing solutions to improve our commercial client’s financial needs through Service to Sales, training and support of cash management products. You will also provide daily support to our customers as operational and maintenance issues arise, while providing excellent customer service. Our Business Operations Specialist plays an important role in annual audits and reviews, facilitating branch visits to support our frontline retail staff, and attending training sessions offered by our Commercial Support team.

In this role, we will rely on you to provide timely and high-quality support to our Central Bank commercial clients through sales opportunities and operational processes. You will need to develop a strong understanding of the commercial banking products and services that we provide. As a subject matter expert, you may be asked to conduct internal training on products and features. Travel within the Central Bank footprint may be required at times. You will be expected to always maintain professionalism. This position is eligible for a base salary, with the opportunity to earn additional incentive pay.