Human Resources Technician at City & Borough of Juneau, AK
City & Borough of Juneau, AK · Juneau, United States Of America · Onsite
- Professional
- Office in Juneau
About the Department
Do you want to work as part of a team whose shared values are trust, communication, respect, teamwork, accountability, and diversity, inclusion & belonging?
Read on—and consider applying today!
Working for the CBJ is a local experience where your work has value and impact. Our new team member will gain an in-depth understanding of city services. Our staff have the opportunity to connect to our community in ways that other positions do not by gaining knowledge of the many types of positions, schedules and employees needed to operate the CBJ.
WHO WE ARE LOOKING FOR
We strive to maintain a work environment that is positive and supportive. We value people who can build and maintain credible, positive relationships with CBJ employees, supervisors, and managers. This position requires analytical ability to resolve issues and the ability to interpret and explain policies and procedures to a wide variety of people orally and in writing. We value a candidate who has a balance of the ability to produce work and demonstrate strong interpersonal skills.
THE BENEFITS OF JOINING OUR TEAM
Our Human Resources and Risk Management department is comprised of a total of 12 employees. The HR Division provides HR services to over 850 employees and we pride ourselves in being strategic business partners as we serve our client departments. In addition to the many wonderful health and wellness benefits offered by the CBJ, we've built a truly caring and supportive team that consistently collaborates with one another. That same value extends to our commitment to ensuring everyone has a healthy work-life balance.
WORKING HOURS AND LOCATION
This position works downtown in the HRRM offices located in City Hall. This position works Monday through Friday from 8 a.m. – 4:30 p.m. We offer our employees the choice of free parking in the Marine Way parking garage, or a bus pass.
Position Duties
If you are selected for this position, you will perform a wide variety of human resource tasks. You will be the primary technical support for personnel action processing, Family Medical Leave administration, recruitment efforts, and coordination of the CBJ Drug & Alcohol Program.
More specifically, this position:
- Certifies city-wide electronic Personnel Actions; ensures all actions comply with applicable rules, and supporting documentation is verified.
- Provides expert level technical guidance to administrative staff regarding how to enter Personnel Transactions and apply rules and/or union contract.
- Researches and generates recommendations for resolution to complex, unusual, or non-routine Personnel Actions.
- Researches, identifies, and prepares written recommendations regarding ways to market vacancies beyond standard recruitment efforts.
- Determines if applicants meet minimum qualifications.
- Assists hiring managers to resolve disputes related to initial MQ determinations.
- Reviews, audits, and certifies initial appointment documentation for new hires.
- Delivers New Employee Orientation and updates training content to reflect the most current information.
- Determines FMLA eligibility, notifies employees/supervisors of entitlement and obligations, tracks entitlements, reports potential fraud or conflicting information to the assigned HR Consultant to review.
- Conducts fact finding on informal or formal inquiries, including pay problems and personnel action form errors; contacts employees and supervisors to obtain facts and documents; compares circumstances with established policies and procedures; drafts chronologies based on information contained in personnel and position files for review; researches variants between position files and incumbent files; corrects errors; drafts report of findings; may recommend corrective action.
- Explains the basic rights and responsibilities established by employment related federal, state and city laws such as the Americans with Disabilities Act (ADA), Fair Labor Standards Act (FLSA), Uniformed Services Employment and Reemployment Rights Act (USERRA) and Family Medical Leave Act (FMLA).
- Serves as liaison with the IT Department and other departments to assist with the installation of new systems and processes, implements changes to existing computer system, and tests enhancements; acts as system administrator and liaison for special human resource projects.
- Administers the City and Borough Drug and alcohol testing program; monitors and issues notices of random testing; provides new employees with testing information and background checks; and tracks and maintains training records. Performs quarterly audits related to program contractors and internal recordkeeping.
- Produces scheduled reports including monthly and/or quarterly reports.
- Acts as back-up to front office staff as necessary to include front desk coverage, phone support and responding to public inquiries.
- Other related duties as assigned.
Minimum Qualifications
Education: Graduation from high school or the equivalent
Experience: Two (2) years of progressively responsible administrative experience that included some human resources duties such as: recruitment, payroll, personnel action processing, or employee onboarding.
Substitution: Related course work from an accredited college or business school may be substituted on the basis of 2 1/2 semester hours or 4 quarter hours for one month of experience.
Other: A valid Driver’s License at time of appointment and for continued employment.
Other Qualifications
Please include a cover letter with your application that includes a brief description of how you feel your past experience has prepared you for this opportunity and what excites you most about human resources work.
