ASC Assistant Coordinator at Vista Healthcare

Assistant Surgery Center Coordinator

This position works closely with the Surgery Center Coordinator and provides clerical and administrative support. Acts as front desk on surgical days and back-office support on non-surgical days. THIS POSITION WORKS MONDAY, WEDNESDAY, FRIDAY each week. Approximately 20-24 hours per week. Some flexibility in exact hours worked - discussed/agreed to with the selected candidate at time of hire.

The surgery center assistant coordinator position includes scheduling and coordinating surgical procedures, managing patient information, and acting as a liaison between patients, surgeons, and other medical staff. Key responsibilities involve handling administrative tasks like insurance verification and pre-authorizations, preparing patients for surgery by gathering medical information and explaining pre-operative instructions, and maintaining accurate and organized documentation. Basic duties include, but are not limited to:

Core responsibilities

• Scheduling and coordination:
  • Schedule all patient surgeries and pre-operative appointments.
  • Coordinate with surgeons to organize their schedules.
  • Schedule post-operative appointments.
  • Arrange for necessary equipment and rooms.
• Patient administration:
  • Welcomes and greets patients and visitors in-person
  • Respond to incoming phone requests from patients, physicians offices, and hospitals; answer inquiries or refer questions to the appropriate personnel.
  • Act as a liaison between patients, surgeons, and primary care physicians.
  • Collect and input patient information, including H&Ps, consents, and other pertinent forms.
  • Verify insurance and obtain pre-authorizations.
  • Assist with insurance denials as needed
  • Communicate pre-operative instructions to patients and their families.
  • Prepare patient folders and post-op kits.
• Documentation and communication:
  • Track and document patient medical information.
  • Maintain accurate and organized patient records.
  • Handle telephone inquiries from patients, families, and physicians.
  • Ensure all surgical cases are scheduled in a timely manner. 
• Other duties as assigned

Qualifications

Requirements:

• Must have high school diploma or GED
• Strong organizational skills
• Detail oriented
• Proficiency in basic computer skills and data entry
• Excellent communication and customer service skills
• Positive attitude
• Team player
• Healthcare experience (preferred) but will train the Right person

THIS POSITION IS MONDAY, WEDNESDAY, FRIDAY each week. Approximately 20-24 hours. Closed evenings, closed weekends, closed most major holidays. Some flexibility in exact hours worked - discussed/agreed to with the selected candidate at time of hire.