Field Inspector - Exterior Restoration & Insurance Claims at Legacy Restoration LLC

Join a Purpose-Driven Team Where Expertise Meets Opportunity:Are you a skilled Independent Property Claims Adjuster, 3rd Party Inspector, or field-experienced professional looking for a home where your talent can truly maximize its potential? At Legacy Restoration, we improve the quality of life for our customers and employees through excellence in exterior home restoration. As a Field Inspector (FI), you'll play a critical role at the intersection of insurance and construction, ensuring every inspection results in successful project execution.  Elevate the Standard. Be the Difference. Our Field Inspectors give homeowners the opportunity to get damage bought that most other contractors simply can't. It’s not just about showing up—it’s about creating the story of the damage and making sure all the facts are presented on every inspection. The process starts with the Service Representative signing up the customer, and then the Field Inspector takes the lead, ensuring every detail of the damage is presented to the insurance company in a professional, thorough, and strategic way. You bring the expertise that drives results and sets the tone for the entire job.  Why Legacy Restoration? We are built on a Constitutional Framework that defines who we are and how we operate: 



Legacy's Constitutional Framework:

Why – Purpose: To improve the quality of life for our customers and employees through the pursuit of excellence in exterior home restoration. 

How – Core Values: Maximize individual potential, promote unity, embrace challenges, continuously improve, contribute to our communities, and value each person. 

What – Vision: To be recognized as #1 in the industry, measured by market share, customer satisfaction, and employee experience. 

What You’ll Do as a Field Inspector:

Adjuster Meetings:  Schedule, manage, and lead adjuster meetings in the field. Arrive early, present prepared scopes, and align expectations with insurance adjusters while representing Legacy with professionalism. 

Tell the Story of the Damage:  Capture the full scope of damage and present a clear, accurate, and complete picture to adjusters. Your role is to make the facts undeniable and the story compelling. 

Achieve Buy Rate Goals:  Hit and exceed monthly performance metrics, including initial inspection and reinspection buy rates, appointment volume, and on-time scheduling. 

Communicate & Document Like a Pro:  Use AccuLynx and internal systems to log inspection results, measurements, photos, and notes. Relay all information to the Project Manager and relevant departments promptly. 

Support Project Success:  Provide clean, detailed inspection files that enable our Supplement, Production, and Project Management teams to move jobs forward smoothly and accurately. 

Collaborate Across Teams:  Your expertise helps others win. Partner with Service Representatives and Project Managers to raise the standard of inspection quality, customer experience, and close rates. 

Represent the Brand with Pride:  Wear branded gear, maintain company vehicle decals, and show up sharp and professional. You are the face of Legacy on-site. 

What You Don’t Have to Worry About:

Writing Xactimate estimates (our internal Estimation Specialist handles that) 

You don’t knock the doors 

Who Excels in This Role?

Experienced Insurance Inspectors, Independent Adjusters, and Roofing Claims Pros 

High-performers with strong communication and documentation skills 

Professionals who thrive on process, accuracy, and accurate documentation in the field 

Leaders who want to coach others while continuing to grow personally and professionally 

Requirements:

1+ years of experience as a Property Claims Adjuster, 3rd Party Inspector, or field-experienced professional

Flexible working schedule as Adjuster meetings and inspections often depend on adjuster availability and homeowner schedules, which may require occasionally working evenings and Saturdays

Valid driver's license with a clean Motor Vehicle Record 

Reliable transportation capable of hauling a ladder

Ability to set up and climb ladders, inspect steep and multi-story roofs, and safely navigate exterior environments 

Comfortable working outdoors in varying weather conditions 

Strong communication and organizational skills 

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