Counselor II - (VGR) Video Gaming Revenue at Lake County, IL
Lake County, IL · Waukegan, United States Of America · Onsite
- Professional
- Office in Waukegan
About the Department
The Counselor II of the (VGR) Video Gaming Revenue program is responsible for providing:
Comprehensive assessment and support services for homeless and previously homeless adults who suffer from a chronic serious mental illness and/or substance abuse issues.
Housing search, placement, and housing retention assistance.
Linkage to community-based resources supports clients in their recovery efforts and assists them with building skills needed to maintain independent living.
Scheduled Hours: 37.5 hours a week
- Monday to Friday (9a-5pm)
Position Duties
- Provides direct services to clients including case management and outreach.
- Develops clients’ abilities to problem-solve interpersonal conflicts.
- Facilitates with clients and collaborates with the treatment team to develop, review and update treatment goals.
- Takes responsibility for training in and documenting clinical chart requirements to meet program and state standards.
- Provides atmosphere of customer service in assuring that clients are treated in a friendly and respectful manner.
- Provides education and direction to clients, family members and/or significant others.
- Organizes and participates in treatment-related clinical conferences and staffing on assigned clients. Reports client progress, behavior problems or need for medication evaluation to program supervisors/physicians/psychiatrists regularly.
- Responds to inquiries, gives appropriate information and referrals, and documents, if necessary.
- Conducts crisis intervention/evaluation/referral to persons who present themselves at the program.
- Performs initial evaluations and assessments of potential clients regarding their appropriateness for participation in the program. Provides ongoing assessment of client’s progress/growth.
- Maintains an awareness of professional collaboration with community resources.
- Performs community outreach to clients to enhance engagement with and follow through on treatment plan goals.
- Provides linkage/referrals, support, and advocacy with other community resources for clients.
- Monitors client progress and regularly assesses client level of functioning.
- Works with clients to secure and maintain entitlements, housing, and other needed services.
- Demonstrates/teaches ADLs, when required.
Minimum Qualifications
- Bachelor’s degree in a related field, or
- Bachelor of Arts (B.A.) in any field and two (2) years’ experience, or
- High School diploma or GED and five (5) years’ experience
- Must possess a valid driver's license
- Requires use of personal vehicle when a LCHD fleet vehicle is not available for case management activities, client appointments, crisis response, community outreach or other job-related activities.