Ambulance Billing Specialist at Town of Gilbert, AZ

About the Department

Team Gilbert has an exciting opportunity for a highly motivated professional to fill the position of an Ambulance Billing Specialist.

Within the Gilbert Fire and Rescue Department’s Ambulance Transportation Division, the Ambulance Billing Specialist will oversee and execute all ambulance billing and revenue cycle management tasks.  This position will complete quality assurance reviews on all ambulance transports completed by GFRD, focusing on federal, state, and local billing compliance.  The Ambulance Billing Specialist also oversees all aspects of refunds in accordance with the Center for Medicare & Medicaid Services.

• Analyzes all ambulance transportation care reports for billing compliance, including demographic and insurance billing information.  Requests updated face sheets from receiving facility as needed.
• Oversees refund process and ensures compliance with federal, state, and local laws and regulations.
• Oversees review and approval process for all cases referred to the Town of Gilbert’s third-party collection agency.
• Act as the primary contact for the Town of Gilbert’s third-party billing and collection companies.
• Responds to citizen inquiries regarding all aspects of ambulance billing
• Completes training of new hire transportation employees in the aspects of billing compliance. 
• Conducts all activities in a manner that is at all times fair, moral, ethical, and legal.
• Other duties as assigned.

Position Duties

With every job we fill, our focus is on providing best in class service to our citizens while offering the opportunity for professional growth in a rewarding and innovative work environment. 

You are someone who thrives in a team-oriented environment, effectively working together to meet the needs of the community and the organization. You maintain clear and proactive communication in order to foster a team-oriented approach. You exceed community needs by building productive relationships, and take responsibility for customer satisfaction and loyalty. You take great pride in proactively managing time and resources to ensure that work is completed efficiently while accomplishing objectives and achieving goals beyond what is required.  You are an innovative thinker to enhance efficiency is a strength you possess 

MINIMUM QUALIFICATIONS

• Associate Degree
• Minimum 2 years experience working in a customer service environment, billing or financial, focus on ambulance transportation preferred
• Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work. 

• Valid AZ Driver’s License
• NAAC Certified Ambulance Coder, preferred, required within 1 year of hire

Minimum Qualifications

In addition to a competitive salary, Gilbert offers a comprehensive benefit package that includes self-funded medical and dental plans, life insurance, disability, pension, tuition reimbursement and more.

Other Qualifications

Join Team Gilbert and make an income while making an impact!  If you are looking for an opportunity to make a visible contribution to our community, and get excited about doing interesting work that matters, then why not click that "Apply" button at the top there? We can't think of a better place to put your talents to work. 

Let's get this adventure started! 

Gilbert provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.