Service Technician at Lithia

Dealership:

Mercedes Benz of Collierville

We are one of over 300+ Lithia Motors Dealerships nationwide representing over 48 manufacturers in 24 states!  Being one of the largest dealership groups in America, there are many opportunities for you to pursue your short and long-term career goals.

The Service Technician reports to the Service Manager. 

Responsibilities

• Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.

• Diagnose cause of malfunction.

• Complete all work according to the applicable safety requirements.

• Road-test vehicles to ensure quality of repair work.

• Accurately record time spent on repairs utilizing company time clocking procedures.

• Document work performed on repair order and document test procedures/results.

• Responsible for providing and maintaining an inventory of normal mechanics tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as “special tools”.

• Return special tools to proper place. 

• Use shop supplies and materials in a practical and economical manner.

• Maintain an organized and clean workspace, completing a stall cleaning every day. 

• Ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced.

• Complete all required training.

• Acquire and maintain manufacturer and ASE certifications by completing the necessary and required training.

• Participate in and utilize technical training as assigned by management.

• Review the technical bulletins and other publications as assigned by management.

• Constructively communicate with other dealership personnel as required to satisfy customer needs.

We offer best in class industry benefits:

• Competitive pay

• Medical, Dental and Vision Plans

• Paid Holidays & PTO

• Short and Long-Term Disability

• Paid Life Insurance

• 401(k) Retirement Plan

• Employee Stock Purchase Plan

• Lithia Learning Center

• Vehicle Purchase Discounts

• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.