- Professional
- Office in Ridgefield Park
Why work with us?
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate – measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions’ largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
60% - Performs varied tasks of moderate complexity requiring the application of standard procedures and criteria. Responsible for installation and troubleshooting problems of AV/VTC system/network. Commission AV/VTC project on/off site. Demonstrates a degree of experience managing vendor/carrier on planning AV/VTC project, selecting AV equipment and customer support.
40% - Takes responsibility of work order requests by clients and completes tasks with quality in mind all the time and delivers results through quick action.
Education:
4-year college degree
Field Of Study: Electronics or Telecommunications
Experience, Knowledge and/or Skills:
(Examples: # of years of individual experience, experience with tools, technology, customers)
∙ Minimum of 5 years of AV/VTC industry.
∙ Understanding concept of data networking.
- Layer 1 : understand types of cables.
- Layer 2 & 3 : understand Access List, VLAN, packet, routing and switching.
∙ Understanding concept of AV networking.
- Layer 1 : understand type of cables.
- Layer 2 & 3 : understand Access List, Voice VLAN, AV signal, voice packet and media and call routing.
∙ Work with various AV integrators to carry out daily tasks.
∙ Able to make decision on type AV equipment need for the business and able to config and deploy equipment as needed.
∙ Standard AV meeting operation and escalation procedures.
∙ Strong knowledge of AV signaling, protocols, SIP, analog voice circuits and how to troubleshoot each.
∙ Ethernet, IP troubleshooting and testing using Fluke test equipment.
∙ Experience in Microsoft Excel documents
∙ Must have a good understanding IP Networking, VOIP, TDM technology, and AV third-party equipment.
∙ Must be detail oriented with good organizational and time management skills.
∙ Ability to multi-task effectively.
∙ Must have effective interpersonal skills to interact successfully with customers, management and team members to ensure customer satisfaction.
∙ Must be able to prioritize and re-prioritize as needed in a fast-paced working environment, especially when dealing with time sensitive issues and mandated deadlines.
∙ Must be analytical and have proven problem solving abilities.
∙ Knowledge of billing and various practices associated with billing.
∙ Other Duties as assigned
Computer Skills:
Computer skills at level to understand and use MS Word, Excel, PPT, Internet.
Travel: 35%
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; climb or balance and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 to 100 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision.
preferred: CTS Certified – Preferred but not required
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