Family Time Coordinator (FTC) (Social Service Assistant) at Oregon

Initial Posting Date:

10/27/2025

Application Deadline:

11/10/2025

Agency:

Department of Human Services

Salary Range:

$4,023 - $5,575

Position Type:

Employee

Position Title:

Family Time Coordinator (FTC) (Social Service Assistant)

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits!

Are you ready to transform lives and create lasting memories for families?  Step into the role of Family Time Coordinator and discover how your passion for children can lead to meaningful change in your community. 

We are seeking a Family Time Coordinator (Social Service Assistant) to join our Dallas Child Welfare Team. 

Together, we can create lasting change! 

Summary of Duties

As a Family Time Coordinator, you will:

• Gather and document information from the caseworker, children, parents, relatives, case providers, schools and other resources to plan family time visits. 

• Meet with clients, family members and caregivers to review family time agreements and guidelines. 

• Supervise family time visits between children, parents and family members in an office setting or in a community setting. 

• You will observe family time and take case notes. 

• Transport children, and parents to visits, medical appointments, social services or other agency related appointments as required. 

• Collaborate with Caseworkers to assess level and location of family time supervision on an on-going basis. 

Minimum Qualifications

A valid driver’s license and acceptable driving record are required for this position.

• One year of experience working in a human services or behavioral health setting; OR

• An Associate degree in any field; OR

• An equivalent combination of education and experience. 

Essential Attributes

We are looking for candidates with:

• Experience demonstrating flexibility and adapting quickly to changing work. 

• Experience demonstrating a strengths focused mindset and the ability to identify the strengths in others. 

• Experience embracing a growth mindset: The ability to demonstrate self-awareness; to identify and acknowledge own mistakes and weaknesses and work toward improving practices. 

• Demonstrated ability to communicate with people from diverse backgrounds with the ability to apply crisis intervention and de-escalation with individuals who have experienced trauma. 

Attention all candidates!

Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

Working Conditions

• This position will work: ** Either M-F 8 hours a day (8am-5pm, hour lunch) or Tuesday- Friday 10 hours a day (8am- 6:30pm, 30 min lunch/ or 7:30-6:30pm, hour lunch)

• This work will be conducted in the office, homes of participants and community sites. 

• There will be occasional travel for meetings, trainings, and other case related activities.  This may include occasional overnight travel. 

• You will work a regular work week with fluctuating hours; occasional overtime may be needed, including evenings and weekends. 

• There is frequent physical activity, including lifting up to 50 pounds and assisting children with car seats. 

• This role involves handling sensitive topics related to trauma, abuse, and crises, requiring a trauma-informed approach that is essential to ensure a safe environment. 

• You may interact with individuals who have experienced trauma and may have difficulty managing their emotions. 

• Be prepared for stressful situations that require quick decision-making to ensure safety for yourself and others.   

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

• Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check. 

• A Valid license and acceptable driving record are required for this position.

• HB3187:  The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• Amazing benefits package.

• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans’ preference:

• Veterans’ preference information.

• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).  

• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Rochelle Peters. If you contact the recruiter, please include the job requisition number.
• Email: [email protected].

Apply Now