Pharmacy Inventory Specialist [Short term Assignment] at Alto
Alto · New York City, United States Of America · Onsite
- Professional
- Office in New York City
Job Summary
Job Description
Accelerate your career as you:
- Spend more than 90% of your time offering personalized, direct support to patients, primarily addressing pharmacy-related needs by phone and email messaging.
- Identify, address, and resolve pharmacy-related inquiries and challenges
- Engage with other teams to support patient needs and improve the overall experience.
- Demonstrate empathy in all patient interactions, effectively handling escalations, providing resolutions, and ensuring overall satisfaction.
- Provide feedback on common issues or workflow improvements from patient interactions, while consistently following predefined workflows to fulfill pharmacy needs within standard timeframes and processes.
Minimum Qualifications:
- Education: High school diploma or equivalent.
- Industry Experience: 2+ years experience working in a high volume pharmacy working with patients and providers.
- Ability to work the following shift: [insert shift here before posting].
- Onsite Requirement: Must be able to commute to and work at the pharmacy location during scheduled shifts, if this position is hybrid or onsite.
- Ability to learn and operate a new pharmacy management system and other relevant programs.
- Ability to interpret, transcribe, and troubleshoot prescription information.
- Ability to perform common math calculations.
- Ability to effectively communicate with patients and providers on the phone.
Preferred Qualifications:
- Experience with specialty claims adjudication.
- Experience submitting and managing Prior Authorizations and TAR's.
- Experience with Fertility and Specialty medications.
Additional Information
Additional Physical Job Requirements:
Work at a computer terminal for extended periods, move frequently around the pharmacy, stoop, bend, reach for equipment and supplies, make frequent repetitive motions to operate a computer and other pharmacy equipment, and lift, carry, push, pull, and move light objects up to 50 pounds. Effectively communicate through verbal interactions, discern auditory information, and visually perceive details to perform essential job functions.
Consistent with the Americans with Disabilities Act (ADA) and similar applicable state laws, it is Alto’s policy to provide reasonable accommodation to enable qualified individuals with disabilities to perform essential job functions, unless such accommodation would cause an undue hardship.
Salary and Benefits:
- Salary Range: $29.45/hr
- Commission Eligible: No
- Travel: No
- Location Requirement: Employment at Alto is limited to individuals residing in AZ, AR, CA, CO, FL, KS, MD, MO, NV, NJ, NY, NC, OR, PA, SC, TN, TX, WA, and WI.
- Employment Authorization Requirement: Applicants must be authorized to work for any employer in the U.S. At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.
- This position is based on-site at our New York Pharmacy
- Benefits:STA (Short-Term Assignment) employees are eligible for legally required benefits, including paid sick time, workers’ compensation insurance and unemployment insurance, as well as the Company’s Minimum Essential Coverage (MEC) medical plan. This plan focuses on preventive care—including annual checkups, screenings, immunizations, and prenatal care—at no cost when services are provided by an in-network provider.
#LI-Onsite
Alto Pharmacy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected basis. If you have a disability and require reasonable accommodation during any portion of the application or hiring process, please contact us at [email protected].
Alto Pharmacy considers qualified applicants with arrest or conviction records for employment and conducts background checks consistent with applicable law, including the California, Los Angeles County, San Francisco, and New York City Fair Chance laws. We are an E-Verify participating company.
Alto Pharmacy recruiters and hiring managers may use automated decision-making tools to assist with identifying candidates who match the stated job requirements, and to what extent. These tools are designed to help ensure fairness in all aspects of the hiring process by providing recruiters and hiring managers with data-backed insights based on information provided in your resume, including work experience, education, and other skills. If you have any questions or would like to request an alternative process, please contact us at [email protected]. To learn about Alto Pharmacy's privacy practices including compliance with applicable privacy laws, please click here.
