Tennessee Orthopaedic Alliance, East TN - Procedure Scheduler (PRN) at Tennessee Orthopaedic Alliance, East TN

General Summary:

A nonexempt position responsible for scheduling procedures directly with patients and to discuss any questions that that patient may have.

Essential Job Responsibilities:

1. Responsible for scheduling, rescheduling and cancelling all procedure(s).
2. Contacts area facility for available time for procedure.
3. Educates patient on all aspects of the procedure that is scheduled.
4. Schedules all pre-op clearance appointments with PCP or specialist.
5. Coordinates any and all paperwork needed to facility (Including: complete order sets, H & Ps and imaging).
6. Coordinates surgical representative through HIPAA compliant channels.
7. Works with physician to keep pre-operative, surgical protocols updated.
8. Schedules all initial follow-up appointments from procedure.
9. Completes informed consents.
10. Call in prescriptions according to MD protocol for procedure.
11. Scans/sorts all documentation related to completion of duties.
12. Other duties as assigned.

Education: high school diploma.

Experience: Minimum two years of experience in customer services, with at least six months of experience in health care setting. Procedure scheduling experience preferred.