Assistant Director of Catering and Events - Conrad NY Downtown at Conrad New York Downtown

The stunning Forbes 4-Star Conrad New York is looking for a Assistant Director of Catering and Events to join the leadership team!

Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets. This includes a 3-meal restaurant, rooftop bar, and in-room dining.

In this role, you will be supporting the Director in many areas such as coaching and mentoring the team as well as forecasting, budgeting and goal setting. 

The ideal candidate will have at least three (3) years Hospitality related experience at manager level with a minimum of one (1) year of project management or management experience. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management systems (Delphi.fdc)
• Significant experience in revenue management or a similar analytical role
• Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)
• Union experience is preferred

Want to learn more? Hotel Website, Instagram, Facebook, Youtube

What will I be doing?

As the Assistant Director of Catering, you will lead the growth and development of targeted market segments by cultivating new client relationships, negotiating proposals and contracts, and securing business opportunities. You’ll play a key role in crafting innovative menus and event concepts that enhance guest experiences and drive revenue. Maintaining strong connections with existing corporate and social clients will also be essential. In this role, you’ll collaborate closely with the Director of Catering & Events to deliver exceptional guest service, foster team engagement, achieve financial goals, and champion strategic leadership, talent development, cultural excellence, innovation, and seamless event execution. You will also serve as a representative and support system for the Director of Catering & Events when needed.

Specifically, your essential functions will be to perform the following tasks to the highest standards:

STRATEGY:

• Drive innovation and creativity within event delivery 

• Ensure that high quality service standards are maintained through continuous reviews of processes and procedures 

• Actively support the sales process. 

LEADERSHIP:

• Support leadership and direction in all Catering matters.

• Serve as a highly visible, participatory leader who proactively and consistently engages with their General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers

• Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices

• Participate or represent Hilton in industry social/meeting/events professional associations

CULTURE:

• Inspire high-performing multi-cultural, multi-generational teams that build Hilton’s Events talent pipeline

• Integrate Hilton’s Values/Mission/Purpose when implementing Event initiatives and support Team Member-centric and guest-centric programs

• Lead with Hilton culture engaging with Team Members through direct and meaningful interactions

• Be an ambassador for customer service.  

TALENT:

• Motivate and provide a work environment in which team members are productive 

• Listen and respond to team members needs while having an open-door policy

• Manage group and interpersonal conflict effectively 

CATERING OPERATIONS EXCELLENCE:

•  Assist to ensure the proper use of all function space, exhibit hall, and event spaces

• Assist to manage supplier and vendor relationships

• Possess subject matter expertise and ensure standards/practices

• Assist in the development and management of departmental budgets

• Assist in short, medium, and long-term forecasting and actual cost reporting for events

• Assist to ensure proper staffing for the needs of the business

• Assist to integrate current trends in event management and design

• Participate in customer site inspections and assists with the sales process as necessary 

Salary range: $100k – $130k, commensurate with experience.
 

%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E%3Cstrong%3EWhat are we looking for?%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E•%26nbsp;%26nbsp; %26nbsp;Minimum Years of Experience: three (3) years Hospitality related experience at manager level.%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E•%26nbsp;%26nbsp; %26nbsp;Minimum of 1 year of project management or management experience.%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E•%26nbsp;%26nbsp; %26nbsp;Other requirements: Travel percentage: %26nbsp;10% %26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E•%26nbsp;%26nbsp; %26nbsp;Knowledge of the hotel property management systems (Delphi.fdc)%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E•%26nbsp;%26nbsp; %26nbsp;Significant experience in revenue management or a similar analytical role%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E•%26nbsp;%26nbsp; %26nbsp;Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3ESince being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EHospitality - We%27re passionate about delivering exceptional guest experiences.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EIntegrity - We do the right thing, all the time.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3ELeadership - We%27re leaders in our industry and in our communities.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3ETeamwork - We%27re team players in everything we do.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EOwnership - We%27re the owners of our actions and decisions.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3ENow - We operate with a sense of urgency and discipline%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EIn addition, we look for the demonstration of the following key attributes:%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EQuality%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EProductivity%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EDependability%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3ECustomer Focus%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EAdaptability%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E%3Cstrong%3EWhat will it be like to work for Hilton?%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EHilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its %3C/span%3E%3Ca href=%22http://jobs.hiltonworldwide.com/our-brands/index.php%22 target=%22_blank%22%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3Eglobal brands%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E.%26nbsp; Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.%26nbsp; And, our amazing Team Members are at the heart of it all!%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E%3Cstrong%3EThe Benefits %3C/strong%3E– Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:%26nbsp;%3Co:p%3E%3C/o:p%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cul style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0in 0px 12px;orphans:2;padding:0px 0px 0px 20px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22 type=%22circle%22%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:1.25;vertical-align:middle;%22%3E%3Cspan style=%22background-color:white;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EAccess to pay when you need it through DailyPay%3C/span%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E%26nbsp;%3Cspan%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:1.25;vertical-align:middle;%22%3E%3Cspan style=%22background-color:white;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EMedical Insurance Coverage – for you and your family%3C/span%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E%26nbsp;%3Cspan%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:1.25;vertical-align:middle;%22%3E%3Cspan style=%22background-color:white;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EMental health resources including Employee Assistance Program%3C/span%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E%26nbsp;%3Cspan%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:1.25;vertical-align:middle;%22%3E%3Cspan style=%22background-color:white;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EBest-in-Class Paid Time Off (PTO)%3C/span%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E%26nbsp;%3Cspan%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:1.25;vertical-align:middle;%22%3E%3Cspan style=%22background-color:white;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EGo Hilton travel program: 100 nights of discounted travel%3C/span%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E%26nbsp;%3Cspan%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:1.25;vertical-align:middle;%22%3E%3Cspan style=%22background-color:white;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EParental leave to support new parents%3C/span%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E%26nbsp;%3Cspan%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:1.25;vertical-align:middle;%22%3E%3Cspan style=%22background-color:white;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EDebt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications%3C/span%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E%3Cspan%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:1.25;vertical-align:middle;%22%3E%3Cspan style=%22background-color:white;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E401K plan and company match to help save for your retirement%3C/span%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E%26nbsp;%3Cspan%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:1.25;vertical-align:middle;%22%3E%3Cspan style=%22background-color:white;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount%3C/span%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E%26nbsp;%3Cspan%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:1.25;vertical-align:middle;%22%3E%3Cspan style=%22background-color:white;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3ECareer growth and development%3C/span%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E%26nbsp;%3Cspan%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:1.25;vertical-align:middle;%22%3E%3Cspan style=%22background-color:white;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3ETeam Member Resource Groups%3C/span%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E%26nbsp;%3Cspan%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:black;line-height:1.25;vertical-align:middle;%22%3E%3Cspan style=%22background-color:white;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3ERecognition and rewards programs%3C/span%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E%26nbsp;%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22color:white;%22%3E#LI-MD1%3C/span%3E%3C/p%3E Apply Now