Deli Supervisor - Full Time, Hourly, Excellent Benefits, Paid Training - Cosentino's Downtown Market #284 Kansas City, MO 64106 at Cosentino's Downtown Market

Description:

The Deli Supervisor at Cosentino's Downtown Market #284 is a key leadership role responsible for overseeing all aspects of the deli department. This position requires a highly organized and detail-oriented individual with strong leadership and communication skills. The Deli Supervisor will be responsible for managing operations, ensuring excellent customer service, and maintaining a profitable and efficient department. This role involves planning, scheduling, and coordinating daily activities while adhering to company policies and procedures.

Responsibilities:

• Lead and motivate the deli team, fostering a positive and productive work environment.
• Oversee daily deli operations, including food preparation, service, and sanitation.
• Manage inventory, ordering, and waste control to minimize loss and maximize profitability.
• Develop and implement strategies to improve customer satisfaction and sales.
• Address and resolve customer complaints and concerns promptly and professionally, demonstrating excellent customer service.
• Train new employees on deli procedures, food safety, and customer service standards.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven leadership experience, demonstrating the ability to manage and motivate a team.
• Strong communication and interpersonal skills, with the ability to interact effectively with customers and employees.
• Working knowledge of deli operations, including food preparation, safety, and sanitation.
• Excellent organizational skills and the ability to manage multiple tasks simultaneously.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Demonstrated ability to solve problems and make sound decisions under pressure.
• Ability to maintain confidentiality regarding sensitive information.

Preferred Qualifications:

• Experience in a supervisory role within a grocery store or food service environment.
• Completion of a food safety certification program.