Account Manager - Bronx, NY at Securitas US Business Unit

Account Manager – Bronx, NY

Salary: $100,000 – $115,000 per year
Hours: 40+ hours/week, predominantly dayshift, with flexibility to stay later as needed

Job Summary:
The Account Manager will oversee security services and related operations for an assigned account, reporting directly to the Chief of Security. This role requires a hands-on leader with experience in security and education environments, capable of developing strategic and actionable plans. The Account Manager will ensure high-quality service delivery, manage contract services, and foster effective communication with the campus community.

Key Responsibilities:

• Serve as the primary point of client contact to ensure service quality and address issues proactively.

• Oversee recruitment, training, development, scheduling, and supervision of staff.

• Support security planning, assessments, and surveys; review and update post orders.

• Manage budgets, approve expenditures, and maintain inventory of uniforms, equipment, and vehicles.

• Maintain professional and compliant operations in accordance with company and client policies.

• Disseminate information to the campus community and provide input to company initiatives.

• Perform other duties as required to support the assigned account and company goals.

Minimum Qualifications:

• High School Diploma or GED required; Associate’s Degree preferred.

• 3+ years of responsible experience in security management and/or business management; equivalent combination of education and experience considered.

• Demonstrated knowledge of security operations, supervisory practices, and staff management.

• Strong communication, organizational, and leadership skills.

• Ability to work flexible hours, manage multiple tasks, and interact effectively across diverse cultures.

Preferred Qualifications:

• Experience managing contract services in education or similar environments.

• Ability to synthesize business/financial data and develop actionable recommendations.

• Experience with staff development, budgeting, and operational oversight.

Working Conditions:

• Occasional travel may be required.

• Must maintain professional composure in high-pressure situations.

• Must meet company standards for background checks, substance testing, and other pre-employment requirements.

Equal Opportunity Employer Statement:
Securitas Security Services is an Equal Opportunity Employer.

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