Information Specialist IV- Traffic Safety at Texas Department of Transportation

The Texas Department of Transportation’s (TxDOT) Traffic Safety Division is looking for an Information Specialist based in Austin, TX. The ideal candidate has strong communication skills to oversee projects and programs involving multiple types of media, all in support of the Traffic Safety Division’s overall goal of improving safety for the traveling public across our great state of Texas. 

TxDOT is one of the largest state agencies in the country, and we have an extensive workforce of over 13,000 TxDOT employees statewide. If you want to build an exciting career, let’s talk!

%3Cp class=%22MsoNormal%22%3EAt TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including: %3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli class=%22MsoNormal%22%3ERetirement Plans%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22%3EAlternative and/or Flexible Work Schedules%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22%3EPaid Leave and Holidays%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22%3EHealth Premiums paid at 100% for Full-Time Employees%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22%3EOn-the-Job Training%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22%3ETuition Assistance Program%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22%3EHolistic Wellness Program with Leave Incentives%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22%3ECareer Development and Advancement Opportunities%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22%3EFamily-Friendly Policies and Programs %3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp class=%22MsoNormal%22%3EIn 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3EFor a complete list of our total compensation package please visit our website at: %3Ca href=%22https://ftp.dot.state.tx.us/pub/txdot-info/hrd/careers/hidden_benefits.pdf%22 target=%22_blank%22 rel=%22noopener%22%3ETotal Compensation Package%3C/a%3E%3Cbr%3ETo view benefits available to all State of Texas employees visit: %3Ca href=%22https://ers.texas.gov/benefits-at-a-glance%22 target=%22_blank%22 rel=%22noopener%22%3EBenefits at a Glance | ERS (texas.gov)%3C/a%3E%3Cbr%3E%26nbsp;%3C/p%3E
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Performs research, develops and generates a variety of informational articles, publications, documents, programs, procedural manuals, and presentations for the Traffic Safety Division. Work involves providing complex information through multiple types of media, developing and overseeing programs and processes. Work requires contact with the public. Work involves communicating information in person, electronically and via phone. Employees at this level are virtually self-supervising and assume direct accountability for the work product.

Essential Duties:

•    Researches, plans, composes, edits, and reformats a variety of materials including manuals, newsletters, technical documents, brochures, forms, posters, organizational charts, speeches, talking points and presentations, utilizing applicable computer software programs.
•    Develops informational and educational programs for employees and the public for print, audio/visual, and web-based formats.
•    Reviews and analyzes incoming materials including literature, administrative rules, policy history, legislation and other research materials for pertinent information to be included in publications, documents, internal operating procedures, or written summaries.
•    Directs, develops, and evaluates presentations, dashboards, metrics and goals.
•    Develops and updates the division’s SharePoint sites and content. Creates new web pages and revises existing web pages, ensuring current content is displayed on the division’s internet and intranet sites. 
•    Coordinates and responds to Public Information / Open Records Requests for the Traffic Safety Division.
•    Assists the Communications Division’s Media Relations Section by developing concise, accurate and timely responses to inquiries from the media regarding division responsibilities. 
•    Coordinates and responds to all TxDOT.gov customer service inquiries received in the Traffic Safety Division.
•    Prepares sensitive and high-level correspondence and administrative or technical reports.
•    Serves as representative in interagency groups and on technical committees.
•    Answers inquiries regarding specific areas of expertise; assesses project requirements with clients and supervisors; defines audience and specifies goals.
•    Performs other job responsibilities as assigned.

 

*!%3Ch4%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3EMinimum Qualifications:%3C/strong%3E%3C/span%3E%3C/h4%3E%3Cp style=%22margin-left:40px;%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3EEducation%3C/strong%3E: Bachelor%27s Degree in Communications, Public Relations, Business or related disciplines. %3Ci%3ERelevant work experience may be substituted for degree on a year per year basis.%3C/i%3E %3C/span%3E%3Ca target=%22_blank%22 rel=%22noopener%22%3E%3Cspan style=%22font-size:12px;%22%3ESubstitutions for Minimum Qualifications%3C/span%3E%3C/a%3E%3C/p%3E%3Cp style=%22margin-left:40px;%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3EExperience%3C/strong%3E: %26nbsp;5 years writing, editing, journalism or communications related activities. (Experience can be satisfied by full time or prorated part time equivalent). %3Ci%3ERelated graduate level education may be substituted for experience on a year per year basis.%3C/i%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;margin-left:40px;%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3ELicenses and Certifications%3C/strong%3E: Valid driver’s license. This position requires driving a state vehicle.%3C/span%3E%3C/p%3E%3Ch4%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3ECompetencies:%3C/strong%3E%26nbsp;%3C/span%3E%3C/h4%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Extensive knowledge of writing methodologies and strategies to develop and implement appropriate informational and educational materials, presentations, white papers and talking points for division leadership%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Interpreting and analyzing applicable, laws, rules, and regulations%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Developing and implementing internal policies, procedures, and technical information%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Composing and proofing correspondence and informational materials%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Researching, analyzing, and organizing business, statistical and technical data%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Preparing and maintaining confidential and sensitive records, files, and reports%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Program/project planning, development, and management methodologies%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Web design and use of applicable developmental tools for web structures, online manuals, SharePoint and other data display tools%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Providing prompt and courteous customer service; advising customers when delays are necessary and following up on identified problems until resolved%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Public relations for maintaining effective working relationships with individuals and groups, both internal and external%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Establishing plans and setting objectives and goals that support overall business strategy/results; anticipating and adjusting for problems/roadblocks%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Shows initiative and action beyond what is required to improve products or services; is self-starting and completes assignments independently without constant supervision.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Ch4%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3EPhysical Requirements and Working Conditions:%3C/strong%3E%3C/span%3E%3C/h4%3E%3Cul%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3ELight work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3EStanding-prolonged periods of time%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3ERepetitive Motion-substantial movements of the wrists, hands, and/or fingers%3C/span%3E%3C/span%3E%3C/li%3E%3Cli style=%22font-family:Arial;%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3EClose Visual Acuity-work includes data/figures; view a computer screen; extensive reading%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3EConditions of Employment:%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-size:12px;%22%3EPlease click the %3C/span%3E%3Ca target=%22_blank%22 rel=%22noopener%22%3E%3Cspan style=%22font-size:12px;%22%3EStandard Conditions of Employment (TxDOT)%3C/span%3E%3C/a%3E%3Cspan style=%22font-size:12px;%22%3E to read the standard conditions of employment for all positions.%3C/span%3E%3C/p%3E
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TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category. 

To view the MOS codes please click on link below and click on the appropriate occupational category.

https://hr.sao.texas.gov/CompensationSystem/JobDescriptions
 

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The Texas Department of Transportation is an Equal Opportunity Employer.

If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.

Please click this link to read the information for applicants: Additional Applicant Information

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