Operations Manager - Petro Division at Idt

The Operations Manager for Petro by National Retail Solutions (NRS) is responsible for overseeing the daily operational, accounting, and logistical activities that support the deployment, maintenance, and accuracy of Petro payment systems and equipment. This role requires a strong business acumen, analytical mindset, and the ability to manage multiple operational workflows simultaneously. The ideal candidate will have a background in business, accounting, auditing, or supply chain management. A degree in Business Administration is preferred but not required.

Key Responsibilities:

Deployment Operations

Provision and program payment devices (IM20 & A80) in the Pax Store for deployment.

Configure PepLink routers, Fusion controllers (via drive cloning), and Fiscal controllers (via detailed site surveys including TID assignment, communication setup, and equipment verification).

Coordinate with the Fiscal for controller programming and ensure all deployment data is accurately captured.

Pick, prepare, and pack all components and retrofit kits for Fusion and Fiscal installations, ensuring all necessary parts are included (TP-Link, switches, D boxes, Avalan readers, etc.).

Support field installation teams by providing accurate, complete, and on-time deployment materials.

Inventory Management:

Maintain a 100% live inventory of all Petro equipment across multiple locations.

Oversee ordering, receiving, and distribution of equipment.

Deploy and track assets across multiple regions (Texas, Oklahoma, Brick, NJ, and HQ) to ensure efficient service response and installation timelines.

Lead the initiative to integrate Petro inventory management into the Inflow system for improved accuracy and tracking.

Accounting and Procurement:

Manage all Petro-related equipment orders and vendor relationships.

Project equipment usage and run rates to ensure adequate inventory levels.

Enter and reconcile invoices in Concur as needed.

Track vendor net terms to ensure timely payments and maintain strong supplier relationships.

Audit and monitor merchant fees in Acorn, ensuring proper billing; proactively identify and recover missed fees.

Collaborate with Zoho and Acorn development teams to streamline data integration and maintain process accuracy.

Qualifications:

Strong business acumen with an ability to understand and manage financial, operational, and logistical processes.

Background in business operations, accounting, auditing, or supply chain management required.

Bachelor’s degree in Business Administration or related field preferred but not required.

Proven experience managing inventory systems, procurement workflows, or multi-site operations.

Detail-oriented with excellent organizational and analytical skills.

Proficiency with business management tools such as Concur, Acorn, Zoho, Pax Store, and other ERP or CRM platforms is a plus.

Ability to work independently while managing multiple priorities and meeting deadlines.

Key Competencies:

Operational and financial accuracy

Process improvement and workflow management

Vendor and inventory management

Cross-department collaboration

Accountability and follow-through

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