Lead Designer UI/UX at Userlane

About UserlaneUserlane is a market-leading Digital Adoption Platform that empowers organizations to understand & improve the value of their technology investments. Working with some of the world's most recognizable enterprises, we identify & eliminate adoption barriers & produce a more engaging & productive software experience for employees.About the roleWe’re looking for a Lead Designer who will combine hands-on design excellence with leadership impact. As a player-coach you’ll spend part of your time as an individual contributor (IC) & part leading & coaching our design team. Depending on your craft, the IC element of the role can focus on either UI or UX design.

What you’ll do

DESIGN LEADERSHIP:

Champion a strong design vision that supports our product strategy & brand identity.

Ensure design coherence across the entire product portfolio.

Coach, mentor & inspire our UX & UI designers to grow their skills & confidence.

Foster a culture of creativity, experimentation & customer empathy.

Lead initiatives to evolve our Design System & introduce modern AI design tooling that improves quality & efficiency.

INDIVIDUAL CONTRIBUTOR:

If UI-focused:

Collaborate across squads to craft stunning, delivery-ready UIs that seamlessly blend in with our brand's visual identity, making our software simple & delightful to use.

Play an active role in the evolution of our Design System. Create, maintain, & document components as well as UI guidelines. Help bring order to component libraries & guide best practices for creating shared design assets.

Work with Product Designers to elevate our product's aesthetics through inspiring concepts and insightful feedback.

If UX-focused:

Collaborate with your squad (product manager & engineers) to uncover customer needs, test ideas & deliver elegant, usable solutions.

Participate in the end-to-end design process from discovery & ideation to delivery & implementation.

Use research insights & data to validate design decisions & continuously improve the user experience.

For bonus points: give life to our stories with micro-animations & illustrations, adding that extra sprinkle of magic.

Your profile

7+ years of design experience, including 2+ years mentoring/managing designers.

Expertise in either UI or UX design, with strong fundamentals in the other.

Proven ability to balance leadership responsibilities with hands-on design work.

Experience in modern SaaS product environments (B2B is a strong plus).

Strong proficiency in Figma, experience working with design systems & a good grasp of usability & accessibility principles. 

Strong collaboration skills with experience in cross-functional settings.

Fluent in English & a confident communicator who can explain design choices with ease.

What’s in it for you

Team & culture: A high-performance culture with great leadership & a fun, engaged, motivated & diverse team with people from over 20 countries.

Market: Userlane is a global leader in the rapidly growing Digital Adoption industry. You’ll have the opportunity to shape the future of a product used by global enterprises.

Growth: We take you & your development seriously. You can expect weekly 121s, personal development plans & dedicated training budget as well as the opportunity to develop into Head of Design as the company grows.

Benefits: We offer flexible benefits related to savings & security, health & well-being & lifestyle & leisure.

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