Certified Professional Coder Representative at Taskus

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect, and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: TaskUs provides world-class benefit packages with competitive industry salaries to all its employees. With well-developed departments, such as Total Rewards, Wellness, HR, and Diversity, we continuously thrive in supporting a People First culture. We are known for our inclusiveness and community impact. We also promote internal mobility and professional development at every step of an employee's career within TaskUs. Come be part of TaskUs that supports People First by applying today!

What does a Certified Professional Coder really do?

Think of yourself as someone who will provide world-class service to our customers or clients in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role.

 We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Certified Professional Coder. 

As a Certified Professional Coder you will.... 

* Research and resolve issues reported by the client's end-users via phone, email, and chat support. 

* Manage and maintain a test lab of devices running services to be used for reproducing customer issues. 

* Document all information on customer interaction according to standard operating procedures.

Job Summary: 

The CPC will be responsible for reviewing medical records and determining compliant clinical documentation for the support of diagnostic and procedural codes related to outpatient behavioral health services. The ideal candidate will have experience with medical coding in behavioral health and be knowledgeable about mental health diagnoses and treatments as well as the necessary documentation requirements. The CPC will work closely with the billing and administrative team to ensure accurate and timely submission of claims for behavioral health services and for which there has been a documentation request. 

Duties and Responsibilities: 

● Review medical records and verify the documentation justifies the diagnostic and procedural codes (ICD-10 CM and CPT codes) 

● Verify and abstract all medical data from patient records, including treatment plans, diagnoses, and procedures. 

● Ensure compliance with coding guidelines and regulations, including HIPAA and CMS guidelines.

● Monitor and report on coding-related trends and issues, and make recommendations for process improvements. 

● Maintain up-to-date knowledge of coding guidelines and regulations, and attend continuing education courses as required to maintain CPC certification. 

● Maintain accurate and complete documentation of coding activities and communicate effectively with team members and other stakeholders. 

● Participate in quality improvement initiatives and other projects as assigned. 

Qualifications: 

● High school diploma or equivalent; associate's or bachelor's degree in healthcare administration, business, or related field preferred 

● CPC certification from the American Academy of Professional Coders (AAPC) or equivalent certification required 

● Minimum of 2 years of experience in medical coding, preferably in an outpatient setting or for professional services. 

● Knowledge of ICD-10, CPT, and HCPCS coding systems and guidelines

● Strong attention to detail and ability to work independently 

● Excellent communication, interpersonal, and organizational skills 

● Proficient in Google Sheets and electronic medical record (EMR) systems Physical Requirements: 

● Ability to sit for extended periods of time 

● Ability to read and analyze medical records and coding guidelines 

● Ability to use a computer keyboard and mouse and learn new technology tools. 

● This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

EEO:  TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs People First culture thrives on it for the benefit of our employees, our clients, our services, and our community. 

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. 

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.