Customer Technical Service Representative at Brady Corporation

We are seeking an intermediate-level Customer Technical Support Representative with experience supporting customers using Brady’s printing and scanning hardware & software products. This is not an IT help desk role – you will be supporting external customers. In this role, you will provide advanced product support for barcode scanners, ID card printers, and badging software. This position focuses on product performance, field issue resolution, device connectivity, and system integration. It is best suited for someone who understands how to work directly with customers, distributors, and field technicians to resolve technical issues related to our product line.