Director of Media Operations at Owner

🔍 Why we’re looking for youMedia has been an unfair advantage for Owner as we’ve scaled to over a billion dollar valuation. Our YouTube and Instagram channels are category leaders. We’ve become the #1 voice in restaurant growth. We have attracted customers, investors, and world-class talent using media.Our channels regularly get over 3 million organic impressions per month, and we’re looking to double down on this momentum by building a dedicated Media team. It will make media an even bigger advantage for attracting customers and talent. The Director of Media Operations is one of our early hires for this team.As the Director of Media Operations, you’ll design and scale the systems that will help us (1) grow our audience across all channels, (2) acquire more customers, and (3) strengthen our movement and communityYou’ll make the media engine run smoother, faster, and better on our way to build Owner.com into a generational company.This role is based in San Francisco, California.

💥 The impact you will have

Work in close partnership with the VP of Media on Media Team org planning and growth, set direction and the operating cadence for all channels.

Define an ongoing strategy for prioritization of organic channels, secure executive buy in on resource allocation, and make clear tradeoff calls for our media investments.

Identify key hiring and resourcing needs to increase our follower growth by orders of magnitude, develop and execute recruiting plans end to end.

Architect and lead the operational backbone of Owner’s media organization across both the customer and talent brands.

Manage vendor relationships and deliverables ensuring quality, speed to publish and optimize cost per asset.

Build systems, dashboards, and automations that improve team velocity, visibility, and use them to drive cross-functional decisions

Ensure our media teams are always ahead of the ball on media inputs and outputs— with conflict-free production planning, resource management, and posting calendars

Create real-time reporting infrastructure that turns creative output into measurable audience growth and business impact

Hit clear “can’t miss” KPIs for our team, increase publishing frequency, raise asset quality, and reduce redundant work across channels

🤝 Who you’ll work with

Report directly to Chief of Staff to the CEO and VP of Media

Partner closely with CEO, VP of Marketing, Director of Content Marketing, and cross-functional leaders across Product, Marketing, and People Teams

Collaborate with external vendors and creative partners to ensure seamless delivery and alignment.

✅ What we’re looking for

6+ years of experience in media operations, project management, or technical operations in a media-focused environment

2+ years managing cross-functional projects or teams (media, analytics, engineering)

Advanced proficiency in project management tools for Media: ClickUp, Notion, or Asana - plus automation tools like Zapier, Airtable, or similar

Proven ability to identify bottlenecks, build scalable workflows, and lead complex operational systems

Strong analytical instincts with experience designing dashboards or automated reporting

Meticulous attention to detail — from file structure and compliance to naming conventions and SOPs

Excellent communicator who thrives in a fast-paced, entrepreneurial environment

🏆 Pay and benefits

The estimated base salary range for this role is $180,000–$220,000, plus a generous pre-IPO equity package.

Other benefits include comprehensive health coverage, a remote-first workplace, unlimited PTO - plus extra fun perks!

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