Unit Secretary ED 7pm to 7am (FT Nights) at Three Crosses Regional Hospital

Responsibilities:

• Meets, greets and directs all patients, families, visitors and health care team members. Provides accurate and appropriate information.
• Communicates appropriately and clearly to the charge nurse, co-workers and physicians.
• Strong interpersonal skills, encompassing customer service, patience, empathy, and compassion.
• Performs chart audits to verify that documentation is complete.
• Maintains department logs to ensure accurate and up-to-date recordkeeping.
• Gather relevant patient information, including medical history, current condition, and transfer needs.
• Collaborates with physicians and other healthcare providers to ensure the best possible care for the patient.
• Communicates with outside facilities to confirm patient transfer details and coordinate logistics.
• Arranges transportation to the hospital, including ground transport, ambulances, or air medical services.
• Maintains accurate and up-to-date records of patient transfers, including transfer requests, and communication with other facilities.
• Performs SBIRT (Screening, Brief Intervention, and Referral to Treatment) interviews according to established department guidelines.
• Coordinates after-death documentation, ensuring timely completion of necessary paperwork and compliance with hospital protocols.
• Performs inventory checks for department supplies, monitors for expired items, and assists with ordering supplies as needed.
• Maintains unit equipment by placing work tickets as needed
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations, adhering to infection-control policies and protocols.
• Performs room turnover and assists with restocking supplies between patients to maintain readiness for patient care.
• Maintains HIPAA confidentiality at all times, protecting patient information and hospital operations.
• Performs additional duties as required.

Education and Experience ·

•  Required - High School Diploma or GED 
•  Required- completion of a certified medical assistant (MA) program 
•  Required- one-year clerical experience 
•  Preferred - one year Unit Secretary in acute care setting 
• Required Meet all Employee Health Requirement 
• Required: Ability to work flexible hours, which may include days and/or nights, evenings, holidays, weekends, and on-call.

License/Certification(s)

• Required – MA Certification New Mexico
• Required Current American Heart Association Basic Life Support (BLS