Roadside Service Technician, Tow at AAA Oregon/Idaho

Do you have a passion for automotive and helping others? Join us to become a roadside hero!

Location: Portland, OR or Tualatin, OR

Hours: 

We have 4 available schedules: 

• Tuesday to Saturday Day shift (9:00am-5:30pm)
• Friday to Monday Mid shift (10:00am-8:30p)
• Tuesday to Friday Graveyard shift (7:00pm-5:30am)
• Wednesday to Saturday Graveyard shift (7:00pm-5:30am)

Pay: Starting at $24.00, plus up to an additional $3.75 per hour for shift and bilingual differentials along with quarterly safety and other incentives.  Weekend shifts average $25.00 and overnight $26.25 per hour.

Full Benefits: Generous employee and family health and dental insurance (75% employer paid!), up to 9% 401(k) employer contribution, life/disability insurance, free AAA membership, professional advancement and more. 

Key Skills and Requirements: 

• 2+ years of driving and customer service experience preferred – We Train!
  • Valid drivers’ license required with an excellent driving record. Position does not require a CDL, however previous towing experience is a plus!
  • Successful completion of a criminal background screening, DMV background screening, employment verification, and pre-employment drug screen (including cannabis) required.
• Tow Technicians must be 21 years or older and are required to obtain a DOT Medical card certification after starting employment.
• Able to balance, bend, kneel, and lift up to 75 pounds.
• Self-motivated with a sense of urgency and desire to help others
• Ability to problem solve and stay positive and calm under pressure  

As a Roadside Service Technician (Tow Truck Driver) for AAA Oregon/Idaho, you’ll be operating a AAA-owned service truck (either flat-bed or wheel lift truck) within the Greater Boise area, responding to roadside assistance requests from AAA members. 

Your job is to provide outstanding service while working with members to safely and quickly find the best solution to their issue. Our focus is to keep them ‘On the Go’ by providing options such as tire changes, fuel delivery and minor mechanical repairs. When a ‘Go’ isn’t achievable, we provide a tow to the member’s chosen place of repair.  

AAA is a not-for-profit, service-based organization. AAA is famous for our roadside assistance and is the number one reason why members join and continue to renew. Your job as a roadside hero is critical to our success. Your sense of urgency, expert training, and desire to help others builds amazing relationships with our members on a daily basis.  

 See our attached job description for more details on the role.