Patient Services Representative - Fulltime at Humboldt Park Health

1. Performs accurate and complete registration for appointments.
2. Verifies patient insurance for all services rendered and obtains required referrals or pre authorization as needed.
3. Collects necessary payment from patients at time of service.
4. Provides and contributes to the delivery of a positive patient experience and receives and communicates all complaints to the manager.
5. Prepares charts or patient records for clinical team as needed.

Requirements

1 or more years of experience

Bilingual English/Spanish is highly preferred

Customer service experience required.

Healthcare experience preferred.

The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.

Benefits:
• Medical/Dental/Vision
• Life Insurance
• Short Term Disability
• 403B
• PTO