Banquet Captain at Four Seasons

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City.

About the role

At Four Seasons Hotel & Private Residences Nashville , the Banquet Captain plays a key leadership role in creating memorable event experiences. Reporting to the Banquet Director, this position oversees daily banquet operations, ensuring seamless execution, exceptional service, and the distinctive elegance that defines Four Seasons events.

What you will do

• Supervise the banquet team to ensure flawless execution of hotel and off-site events.

• Coordinate event setup requirements according to Banquet Event Orders, collaborating closely with Catering and Conference Services teams.

• Oversee the quality and presentation of all food and beverage service, ensuring an elevated guest experience.

• Foster strong relationships with guests and clients, addressing concerns or special requests promptly and professionally.

• Ensure all banquet areas, equipment, and facilities are maintained to Four Seasons standards, identifying and addressing needs for improvement.

• Attend regular operational meetings to support cross-departmental communication and alignment.

• Support in the setup and breakdown of event spaces when needed.

• Lead, motivate, and develop a team of up to 40 employees, promoting a culture of excellence and teamwork.

What you bring

• High School Diploma or equivalent; degree in Hospitality or related field preferred.

• Minimum of 2–3 years of experience in banquet or event operations, with proven leadership capabilities.

• Strong organizational and communication skills, with the ability to multitask and perform under pressure.

• A passion for service, attention to detail, and the ability to anticipate guest needs.

• Flexibility to work varying schedules, including weekends and holidays.

• Proficiency in English (oral and written).

What we offer: 

• Dynamic Employee Culture where you are encouraged to be your true self!
• Inclusive and diverse employee engagement events all year-round
• Competitive wages and benefits (Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan) as well as Vacation & Holiday Pay
• Sick Pay, Disability Coverage and Life Insurance
• Exclusive discount and travel programs with Four Seasons Hotels and Resorts
• Complementary Uniforms and uniform care
• Complimentary Employee Meals
• Comprehensive learning and development programs to help you master your craft.
• And so much more!

Schedule & Hours

• Full-time position.

• Eight-hour shifts, with a flexible schedule that may include early mornings, evenings, weekends, and holidays based on business needs.

Visa Requirements

Authorization to work in the United States is required for this role.

FOUR SEASONS HOTELS & RESORTS

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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