Medical Assistant at None

Direct Patient Care 

• Determines reason for patient’s visit by reviewing patient’s medical record and/or questioning patient regarding medical complaint.
• Documents patient’s symptoms and observations in the electronic medical record.
• Accurately reviews and updates patient’s social history and medication lists in the electronic health record.   
• Performs patient care functions in accordance with stand orders and as directed by clinic physicians, mid-level providers or nurses.  Activities include but are not limited to: taking vital signs, applying/removing dressings; reporting adverse reactions or changes in patient’s condition to appropriate personnel; explaining health education and referral information to patient as directed.
• Accurately and efficiently performs routine medical assistant duties such as: administration of immunizations, TB testing, venipuncture, audiometer examination, visual acuity, ear lavage, ECG, respiratory treatments, and other routine medical functions as directed by the provider and according to established procedures. 
• Collects specimens from patients such as urine, stool, or blood, and prepares specimen for laboratory pick-up for analysis as directed; performs routine laboratory tests such as urine dipstick, pregnancy test, and hemoglobin or blood sugar finger stick. 
• Assists medical personnel with minor surgical procedures and/or diagnostic examinations; provides support to patients and other assistance as directed or required; completes necessary arrangements or organizes treatment rooms prior to surgical and/or examination procedures; obtains patient consent prior to surgical procedure.
• Facilitates the check-out process, including: providing the patient with their clinical summary, scheduling follow up or next day appointments and exiting the patient from the health center or to the laboratory check-in.  

Back Office Duties 

• Ensures that each exam room is properly cleaned, equipped and supplied. 
• Monitors inventory of medical supplies and orders needed provisions following standard health center inventory control processes.
• Maintains agreed standard of cleanliness and organization in assigned work areas.
• Properly removes soiled paper goods and disposable medical supplies.
• According to established protocols, properly cleans previously used instruments, prepares for sterilization and autoclave. 

Administrative Duties

• Following standard protocols, manages assigned provider’s message queues.     

• Ensures all patient logs, immunization records, consents and other forms are complete.
• Responsible for accurately preparing patient records for upcoming visits, including obtaining needed medical records, reviewing standing orders and accessing for clinical measures.
• Ensures that all documentation is available for pre-operation and hospital follow-up appointments. 
• Relays messages to medical personnel; returns calls to patients as directed; answers questions and instructs patients in self-care as directed.  As directed, follows up with patients who are a no-show for their appointment.
• Cross trains in other clinic areas and fills in as requested in the front office, medical records, case management and laboratory. 

Patient Relations 

• Provides positive, supportive and caring behavior in all communications with patients, visitors, health center staff and community members.
• Adheres to the policies, procedures, and standards of Camino Health Center.
• Acts as Spanish-English interpreter between provider and client when needed.  Interprets accurately and at a level appropriate for the client.