Insurance Commercial Account Manager/CSR Select Business-Jenison at Ottawa Kent Insurance

Are you a driven Account Manager / CSR who wants to:

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  Help business owners protect their employees and operations
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  Create win-win relationships with underwriters
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  Use your customer service and sales ability to grow a local agency

As a Commercial Account Manager you will serve clients in an existing book of small commercial insurance while having an opportunity to grow the book.

Compensation and Benefits for this role include…

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  Annual salary based on experience plus a new business bonus
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  Hybrid schedule - can work 100% in office if desired with some remote work a possibility
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  Full benefits package (Medical, Dental, Life, Disability, FSA/HSA, 401k match, PTO, Paying it Forward time)

To be successful in this position, you’ll need to be:

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  Licensed as a Property and Casualty insurance agent
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  Experienced in Commercial insurance (minimum of 1 year required)
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  Motivated by getting things done and checking off your To-Do list
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  Great at helping customers over the phone, in emails or in person in a timely manner
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  Comfortable with computers and software - knowing Applied Epic is a BIG plus, but not required

As an Account Manager at Highstreet/Ottawa Kent, you’ll be expected to:

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  Retain current clients
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  Share technical expertise about insurance - products, coverages, client needs, forms, and proposals. Exposure to both New and Renewal marketing.
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  Complete day-to-day Commercial Lines Workflows - written confirmation of binding policies, certificates of insurance, endorsements and audits.
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  Grow accounts by seeing account rounding and cross-selling opportunities (Business, Personal, Life, Benefits)
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  Prepare proposals and summaries of insurance in both our agency management system and insurance carrier’s rating systems.

Why do you want to be at Highstreet/Ottawa Kent?

1. Our Team - successful people make successful businesses, so we provide employees with an environment in which they can excel.

1. Our Unique Process - you’ll play an important role serving clients and their teams to make their businesses safer.

1. Our Future - Ottawa Kent is part of a fast-growing agency group with 150+ locations across the United States. We have technology, industry knowledge, and access to carriers you won’t find at 99% of insurance agencies.

Where is the location and what are the work hours?

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  Jenison, Michigan
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  Full time; 40 hours a week

We are looking to hire this person ASAP. If this sounds like you or someone you know, apply right now!