- Professional
 - Office in Avondale
 
The Case Manager works with physicians and multidisciplinary team members to develop a plan of care for assigned patients. Ensures patient is progressing towards desired outcomes by monitoring care through assessments and/or patient records. Identifies and resolves barriers that hinder effective patient care. Actively involved in discharge planning process. This position must integrate company values into daily practice.
Essential Functions:
- Communicates, collaborates, and coordinates with team members to provide quality patient care and to ensure positive patient outcomes. Facilitates communication during interdisciplinary team conference.
 - Responsible for accreditation standards and adheres to all standards set forth by the State and accrediting agencies of TJC and CMS.
 - Documents communication and coordination or patient activities, medical necessity, and post discharge equipment and support needs in the health care record.
 - Supports and facilitates length of stay management. Conducts utilization reviews.
 - Communicates appropriate information for timely updates and authorizations with payors. Ensures the outcome of this information is timely communicated to clinical team and administration.
 - May be required to work during inclement weather and other staffing emergencies.
 - Provides an environment conducive to safety for patients, visitors, and staff. Assesses the risks for safety and implements appropriate precautions. Complies with appropriate and approved safety and Infection Prevention standards.
 - Performs other duties as assigned to support overall effectiveness of the organization.
 
Minimum Job Requirements
Minimum Education & Experience:
- Two years’ recent relevant experience required.
 - Acute care setting preferred.
 - Bachelor’s degree preferred.
 
Required Licenses, Certifications, and/or Documentation:
- Current state clinical licensure required.
 - Must maintain acceptable driving record, current driver’s license, and insurability.
 
Required Knowledge, Skills, and Abilities:
- Demonstrates an understanding of treatment costs and financial support as they relate to quality and efficiency.
 - Demonstrates critical thinking skills: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
 - Knowledge of community resources to meet post-discharge clinical and social needs.
 - Knowledge of clinical operations and procedures.
 - Ability to establish and maintain pro-active relationships with internal interdisciplinary team members, insurance companies, physicians, referral sources, community service organizations and health care facilities.
 - Ability to maintain quality, safety, and/or infection prevention standards.
 - Demonstrates general computer skills including data entry, word processing, email, and record management.
 - Effective organizational and time management skills.
 - Effective written and verbal communication skills.
 - Ability to maintain proper levels of confidentiality.
 - Ability to work closely and professionally with others at all levels of the organization.
 
Physical Requirements Over the Course of a Shift:
- A significant amount of standing and walking.
 - Lifting/exerting of up to 25 lbs.
 - Possible exposure to bodily fluids.
 - Visual acuity required for patient assessment and documentation.
 - Acute hearing required for accurate patient assessment.
 - Sufficient manual dexterity to operate equipment and computer keyboard.
 - Close vision and the ability to adjust focus.