Compliance Specialist I at Space Coast Credit Union

Space Coast Credit Union (SCCU), the 3^rd largest credit union in Florida, is looking for a Compliance Specialist I to join our ONESCCU team at our Melbourne Headquarters! SCCU has been in business for over 70 years, has over 8 billion dollars in assets and WE ARE GROWING!

Our Members are our top priority and we stand behind our Brand Promise: Honest People, Trusted Products, Time Valued. We offer a rich benefits package and career advancement opportunities.

SCCU Team Member Benefits:

• ONESCCU annual bonus available!
• Hybrid Work Schedule with 2 days in office required
• Medical, Dental & Vision Insurance
• HSA (Health Savings Account) with SCCU matching contribution
• SCCU Paid Long Term and Short Term Disability coverage
• SCCU Paid Term Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off
• 401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions
• Tuition Reimbursement Program after 1 year of service

SCCU Team Member financial discounts & perks (save money every month!):

• Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat, etc. / GAP coverage at half price
• Fixed low-rate credit card- 5.99%, if approved
• FREE Identify Theft Protection!
• No fee SCCU accounts

Principal Duties and Responsibilities:

• Assist business units with assessing enterprise-wide compliance, including assessing compliance risk management programs as well as targeted regulations and requirements, such as: Fair Lending, Home Mortgage Disclosure Act, Unfair Deceptive or Abusive Acts or Practices, Bank Secrecy Act, and the technical federal and state regulatory laws, rules, and regulations applicable to the Credit Union’s business functions.
• Participate in proposed changes to policies, procedures, and Credit Union training to ensure compliance with applicable laws and regulations.
• Maintain relationships and effective communication with business units across the Credit Union to influence strong compliance standards and consideration of compliance risk.
• Assist in the design and/or revision of forms, disclosures, notices, advertisements, and promotions to ensure compliance with applicable rules and regulations.
• Review and analyze formal complaints and Member surveys to identify potential compliance concerns, trends, and areas for improvement as part of SCCU’s Complaint Management Program.
• Serve as a point of contact for the intake, documentation, and resolution of Member complaints, ensuring that all issues are addressed in accordance with regulatory requirements and internal policies.
• Collaborate with business units to investigate complaints, determine root causes, and recommend corrective actions to mitigate compliance risk.
• Monitor complaint data and survey feedback to proactively identify emerging compliance risks and report findings to management.
• Maintain accurate records of complaint investigations and outcomes, and prepare regular reports summarizing complaint activity and compliance trends for management review.
• Provide guidance and support to business units regarding complaint handling procedures and compliance obligations.

Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the minimum level of knowledge, skills and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Training:

High School Diploma or GED is required.  Bachelor’s degree in a related field or a combination of training, education, and experience is preferred.  NCCO, CUCE, CRCM, or equivalent credit union or banking compliance certification preferred.

 Prior Experience:

1-3 years’ of recent and applicable regulatory compliance experience in at least one of the following areas:  enterprise-wide compliance, compliance risk management, fair lending, HMDA, and UDAAP.  Minimum 1 year experience in SCCU Training, Underwriting, Processing, Servicing, or Loss Prevention Department may be considered as equivalent experience.

Compliance Specialist I Hours:

• Mon-Fri 8:00am - 5:00pm