Sr Director of Tech and Digital Innov at White Horse Village

White Horse Village (WHV),a retirement community located in Newtown Square, PA is seeking to add a Senior Director of Information Technology to our team! WHV offers housing and healthcare services for seniors, living out its mission to intentionally create opportunities for extraordinary living in a vibrant, diverse community through personal growth, connectedness and relationships seeks team members committed to quality service who are looking to make a difference in our residents lives. WHV offers its full-time team members a very competitive benefits package that includes medical, dental & vision insurance, short term disability insurance, 403B with company match after one year of service, and generous paid time off and much more.

In this hands-on role, you will manage the IT team, deliver against tight deadlines in a dynamic environment; while being responsible for enabling a high-performing and reliable IT operation and robust infrastructure to support WHV’s operational/strategic plans. This role is responsible to nurture cross-functional synergy between departments, drive standardization practices and process improvements, create opportunity from complexity while being insightful regarding “the art of the possible”.

Responsibilities

• Develop strategic and tactical plans for successful deployment of WHV’s information technology and infrastructure/architecture.
• Oversee all information technology operations (e.g. network security) and evaluate them according to established goals.
• Working with WHV senior leadership team and residents devise and establish IT policies and systems to support the implementation of WHV strategies.
• Ensure that internal customers are provided with adequate information and technical tools to successfully complete their tasks.
• Study technology systems to evaluate effectiveness and make recommendations for improvement.
• Ensure that WHV’s technological process and service comply with all requirements, laws and regulations.
• Inspect the use of technological equipment and software to ensure functionality
• Study current and emerging industry trends, technologies and software development.
• Strategize and implement information technology that results in advancing WHV’s strategic direction.
• Estimate and establish cost parameters, budgets and potential ROI.
• Collaborate with the senior leadership team to create long-term plans and improvements.
• Provide support and mentorship to leadership team members.
• Purchase technology software, equipment and accessories for WHV (in conjunction with Operational & Strategic plans)
• Develop and maintain a fee-for-service resident technology support program.
• Collaborate with, manage and support Information Technology partnerships/vendors.
• Address technology infrastructure stability and mitigate risks.

Qualifications

• Track record of successfully supervising and mentoring staff and seeing to their professional development, and serving as an IT leader accountable for results.
• Strong understanding of a broad range of information technologies including networks, servers, information security infrastructure, computers and mobile devices of all types.
• Strong analytical skills, with an ability to develop and implement improved IT solutions for White Horse Village.
• Experience in controlling IT budget.
• Excellent organizational skills.
• Outstanding communication abilities
• Ability to multi-task, prioritize and manage time efficiently.
• Able to build strong interpersonal relationships with leadership team members.
• Ability to be a “big picture” thinker.
• Able to analyze problems and strategize for better solutions.
• BS/BA in computer science, engineering or relevant field; Master’s degree a plus.