Senior Case Manager - Lake Street at Volunteers of America Minnesota/WI

Come join our life-changing team building hope, resilience and well-being as a Senior Case Manager!

Shift Details: Full-Time - 40 hours/week 

Schedule: Monday-Friday, 8am-4pm

Compensation: $55,000 annual salary

Location: 2825 East Lake Street, Minneapolis, MN 55406

About the job:

The Senior Case Manager (SCM) has the responsibility supervising Case Managers (CM) and the Resident Compliance Monitor (RCM) managing all referrals, completing routine audits and Federal disciplinary hearing. Assumes responsibility for special cases and provide back-up to Case Managers and Shift Manager during absences. Will coordinate the SecruManage automated case management system.

Essentials:

• Coordinate all intake referrals
• Accept/reject incoming referrals from Federal Bureau of Prisons (BOP)
• Coordinate referrals with US Probation Office (USPO) and the MN Department of Corrections (DOC)
• Enter new residents in SecruManage (SM)
• Manage case assignments
  • Assign residents to appropriate CM
• Assign residents lock and key
• Prepare case files
• Arrive/release residents
• Audit CM files for BOP audits
• Write all 200 and 100 level incident reports
• Conduct Federal discipline hearings

Job Highlights:

• Medical, Dental & Vision Insurance
• 403(b) Retirement Plan
• HSA & FSA Programs
• Employer Paid Life Insurance, Short-Term/Long-Term Disability
• Quality training, continuing career education and leadership programs
• Paid Time Off (Vacation, Holiday & Sick Days)

Required Qualifications: 

• A Bachelor’s degree or equivalent experience in criminal justice
• Minimum of five years of experience in corrections
• Experience as a Case Manager
• Experience in residential programming
• Knowledge of automated case management systems
• Excellent communication and writing skills

About Us:

Our Lake Street site is part of Volunteers of America MN/WI which serves as an affiliate of the Volunteers of America parent organization. 

Volunteers of America Minnesota is a nonprofit health and human services organization that annually serves more than 25,000 children, adolescents and their families, older adults, students, persons with disabilities and special needs, and adults completing incarceration. Since 1896, we have helped people gain self-reliance, dignity, and hope.

Take pride in helping others and join us today!

At VOA, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.