Utility Supervisor - Full-Time at PCH Hotels & Resorts

At Battle House Hotel and Spa we pride ourselves on delivering unparalleled service in a stunning environment. Our hotel is full of charm, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest.

Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.

As a part of the PCH Hotels & Resorts portfolio, we offer a robust compensation and benefits package, including:

• Health, Dental, Vision and Life Insurance including FSA and HSA options
• Short and Long-Term Disability
• Paid holidays, Vacations, PTO and Sick Leave.
• 401k with matching
• Tuition Reimbursement
• Hotel and Food and Beverage Discounts

And much more!

Job Description:

As a member of our hospitality team, the primary role of a Utility Supervisor is to supervise the daily operation of the Utility (Dish) Department by ensuring clean and orderly work areas. This role will create positive leadership by providing guidance and training and is responsible for breaking down, cleaning, and storing dishes correctly and utilizing proper procedures for sorting and organizing china, glassware, and silverware. A crucial part of this role is to inspect and maintain the dish machine, distributing stored items to designated areas while avoiding breakage, following sanitation schedules, empty trash cans, and cleaning floors.

• Ensure work areas are clean and orderly, following PCH Standard Operating Procedures (SOP), to maintain a hygienic and organized environment.
• Ensure proper breakdown, cleaning, and storage of dishes, adhering to established procedures to maintain cleanliness and prevent damage.
• Inspect the dish machine regularly for cleanliness, proper distribution of soap, water, and rinse solution. Clean and sanitize the dish machine as needed, and properly shut it down at the end of business hours.
• Distribute all stored glassware, silverware, and china to their designated areas, ensuring they are organized and ready for use.
• Load china, glassware, and pre-soaked silverware into the dish machine according to guidelines.
• Follow the designated cleaning schedule for sanitation duties, including routine cleaning and maintenance tasks.
• Maintain cleanliness in all areas of the kitchen and back dock, including sweeping and mopping floors, taking out trash, and replacing trash bags.
• Help enforce safe work habits in the utility/dish room areas, ensuring compliance with safety guidelines and protocols.
• Assist in training and supervising utility personnel
• Ensure availability of proper cleaning supplies and assign crews to specific work areas as needed.
• Ensure proper procedures for handling, washing, and storing all items are followed, maintaining high standards of cleanliness and hygiene.
• Coordinate with the Banquet Captain for any items needed for use in banquet meal functions.
• Assign specific cleaning tasks to all personnel, utilizing a daily cleaning schedule for effective management.