Kids for All Seasons Supervisor at Four Seasons

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Nestled along a two-mile (3.2-kilometre) stretch of beach in Puerto Rico’s Bahia Beach community, Four Seasons Resort and Residences Puerto Rico is also surrounded by its own 483-acre (195-hectare) private nature reserve. The property is seamlessly integrated with its natural surroundings, allowing guests and residents to immerse themselves in the white sand beaches, verdant walking trails, and myriad outdoor activities – from golf, tennis, swimming and beyond.

About the location:

The Four Seasons Resort and Private Residences at Puerto Rico is a collection of 139 hotel rooms and 84 private residences. Situated on 483 acres with two miles of beach frontage, award-winning golf, an expansive wildlife sanctuary, nature trails and a lagoon complete with paddle boarding, fishing, and a water playground.

About The Role :

As a Kids For All Seasons Supervisor you play a key role in ensuring the success of the resort’s children's program by overseeing daily operations and engaging young guests in fun, safe, and enriching experiences. You lead by example, creating a nurturing, professional, and joyful environment for children while supporting and guiding the KFAS team.

Your passion for child engagement, creativity, and hospitality excellence ensures that the resort delivers memorable moments for our youngest guests and peace of mind for their families.

Key Responsibilities:

Daily Operations & Guest Experience:

• Supervise the day-to-day activities of the Kids For All Seasons facility and ensure smooth operations during assigned shifts.
• Lead engaging, age-appropriate activities such as arts & crafts, storytelling, nature walks, sports, and themed events.
• Welcome children and parents warmly, ensuring they feel safe, informed, and valued.
• Observe children during play and activities to ensure a safe and inclusive environment for all.

Team Collaboration & Support:

• Guide, support, and mentor KFAS Attendants in delivering fun, structured, and high-quality programming.
• Assist in training new team members on safety protocols, Four Seasons service standards, and child engagement practices.
• Promote a positive and collaborative team culture by leading through example.

Health, Safety & Cleanliness:

• Ensure the KFAS facility and materials are kept clean, organized, and fully stocked.
• Enforce health, safety, and hygiene protocols at all times.
• Monitor and report any concerns, incidents, or equipment issues promptly and professionally.

Service & Communication:

• Provide exceptional guest service to both children and parents.
• Communicate guest feedback and programming ideas to management for continuous improvement.
• Maintain daily records of child participation and activity schedules.

Qualifications & Skills:

• Previous experience working with children in a hospitality, childcare, or educational setting (minimum 1–2 years).
• Experience in a supervisory or team lead role is preferred.
• Creative, energetic, and passionate about working with children of various age groups.
• Strong communication, organizational, and interpersonal skills.
• First Aid and CPR certification required (or willingness to obtain).
• Ability to work flexible schedules, including weekends and holidays.

What we offer: 
•    Competitive Salary, wages, and a comprehensive benefits package
•    Excellent Training and Development opportunities
•    Complimentary Dry Cleaning for Employee Uniforms
•    Complimentary Employee Meals

The management level for this position is:

Operations - Supervisor

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