Registration Representative - Cancer Institute at Baptist Health Care Corporation
Baptist Health Care Corporation · Pensacola, United States Of America · Onsite
- Professional
- Office in Pensacola
Responsibilities
- Acts as the initial greeter for all patients/visitors entering the Cancer Institute.
- Completes all registrations in a professional, accurate and customer–oriented timely manner.
- Obtains information from patient health insurance or managed care identification card.
- Distributes required handouts to patients or their representative.
- Explains financial requirements to patients or responsible parties and collects patient financial portions (copays/coinsurance) as required.
- Maintains accountability for appointments and scheduling patients properly on the days and times specified, as well as reminding patients of appointments.
- Reconciles daily charges and payments with high degree of accuracy.
- Receives and routes incoming telephone calls in a prompt, courteous, and professional manner.
- Works closely with Baptist Medical Group representatives, all medical facilities, insurance companies, patients and family members as needed.
Qualifications
Minimum Education
- High School Diploma or Equivalent Required
Minimum Work Experience
- 1-3 years healthcare administrative experience Preferred
Required Skills, Knowledge and Abilities
- Knowledge of medical terminology, regulations, coding, and registration.
- Ability to interpret insurance coverage and reimbursements.
- Excellent verbal and written communication skills.
- Skill in organizing work, making assignments, and achieving goals and objectives.
- Ability to prioritize work, meet deadlines, and manage time in a changing environment.
- Ability to make recommendations and handle complaints and requests in a professional and calm manner.
Company
Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.
Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law.
