AVP Account Manager - Auto Industry Client Focus at exl Service.com (India) Private Limited
exl Service.com (India) Private Limited · Austin, United States Of America · Hybrid
- Senior
- Office in Austin
- Base salary ranges: $150k - $180k depending upon experience
- Total compensation includes base salary, sales rewards & commission plan
- Role - Account Manager / Client Partner – Automotive Client Industry
- Location - Austin, TX - Hybrid - 3x per onsite
Responsibilities
We are looking for an experienced Business Development Manager to lead initiatives aimed at growing our client base and deepening our engagements with existing automotive Industry clients. This role requires a dynamic individual who can leverage industry expertise, foster relationships, and drive revenue growth in line with the organization’s strategic priorities.
Responsibilities: The Client Partner will manage relationships across an assigned set of automotive clients and will be responsible for driving revenue growth and manage customer interactions related to service delivery.
The Client Partner will also work with other leaders within EXL to provide the best solutions that align with client’s strategic priorities and drive high value growth within client organizations through EXL’s data-led approach.
- Client relationship management and growth: manage assigned client relationships
- Grow revenue within the assigned portfolio by developing new relationships across multiple buying centers and increasing presence across client relationships.
- Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client
- Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
- Assistance with new logo acquisition – be able to bring new relationships and leverage existing relationships to help grow new logos
Qualifications
- Bachelor’s degree minimum and preferably post-graduate degree or MBA
- At least 10 years of experience in the Analytics / Consulting industry
- Significant business development, program and delivery management experience
- Track record as client partner in rapidly growing client relationships
- Track record of interacting and building relationships at CXO level
- Strong executive presence
- Hands-on experience with proposal creation, content development and leading proposal presentations
- Strong leadership, interpersonal, communication, and presentation skills
- Wide variety of technology and business consulting engagement experience
- Strong knowledge and understanding of AI / ML concepts, promise of Generative AI and other digital transformation solutions.
- Experience collaborating with large, multi-location teams in a matrix structure