Nurse (RN) Navigator, Cardiothoracic Surgery, (Larkspur), Full-Time, Days at Mymarinhealth
Mymarinhealth · Larkspur, United States Of America · Onsite
- Professional
- Office in Larkspur
ABOUT MARINHEALTH
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.
MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.
Company:
Prima Medical Foundation dba MarinHealth Medical NetworkWork Shift:
8 Hour (days) (United States of America)Scheduled Weekly Hours:
40Job Description Summary:
Pay Range:$62.78 - $78.47 - $94.16
Nurse (RN) - Navigator, Cardiothoracic Surgery functions as the primary care coordinator for patients undergoing cardiothoracic surgery, performs nursing assessment and triage of patient care needs, and implements the plan of care as directed by the assigned Cardiac Surgeon. This individual schedules appointments, provides logistical support, acts as a liaison between the patient and medical team, directs patient inquiries to appropriate staff, and facilitates the collection of medical records, insurance, and financial information. The position involves direct contact and communication with patients, either in person, on the telephone, or via the patient portal.
Job Requirements, Prerequisites and Essential Functions:
Essential Functions and Responsibilities:
Individual:
Educates the patient on the purpose of the visit and schedules the appointment.
Oversees the gathering of patient information and records from healthcare providers in preparation for the appointment.
Enters patient demographics, including the need for interpreter services, into the appropriate patient scheduling system. Contacts the patient in advance to confirm appointments.
Ensures that subsequent medical information is added to the patient chart as necessary.
Arranges for interpreter services for all appointments and treatments as needed.
Tracks consultation, simulation, and new appointments to be made available to patients as necessary.
Coordinates multi-site appointments and schedules ancillary appointments as requested. Refers the patient to appropriate staff regarding advance directives, community resources, transportation, and insurance issues.
Facilitates access to the medical team and informs the surgeon of any status changes or obstacles to patient treatment compliance.
Coordinates the scheduling of ancillary appointments and follow-up appointments post-treatment.
Oversees the rescheduling of consultations and follow-up appointments due to surgeon cancellation.
Team:
Assists in maintaining safety standards within the clinic.
Maintains and helps ensure that all documentation is in a state of audit-readiness.
Promotes ongoing communication and collaboration with the clinical leader, surgeons, and appropriate staff to ensure patient safety and adherence to clinic protocols.
Communicates with internal and external referrals to ensure prompt patient access.
Takes initiative to identify and provide solutions to work-related problems, continuously seeking ways to improve services.
Updates the Clinical Leader on changes affecting the surgeon’s schedule.
Practice:
Acts as a professional representative within the clinic and the community.
Participates in clinic meetings as required.
Demonstrates positive initiative and cooperation between departments.
Other duties as assigned.
Qualifications:
Education:
Graduate of an accredited baccalaureate school in a healthcare-related field.
License & Certifications:
Current Registered Nurse California license.
BLS Certification (American Heart Association) required.
Experience:
Experience working in the ambulatory clinic healthcare setting.
Ability to work independently in a fast-paced, demanding environment with minimal supervision; ability to manage and oversee multiple tasks simultaneously, including high daily call volume.
Excellent oral and written communication skills.
Diverse and culturally sensitive customer service skills.
Ability to manage a high-stress, chronically ill population with complicated psycho-social issues.
Computer skills – Microsoft Word, Excel.
Two-year navigation experience in Cardiothoracic Surgery or related programs preferred.
Prior experience leading groups of clinical and non-clinical staff for care coordination preferred.
Experience working with healthcare payor systems preferred.
Reasonable accommodation(s) to qualified individuals with disabilities are available as part of the application step. If an accommodation is needed, please contact Human Resources at 415-925-7040 or email [email protected] to initiate the process.
"MarinHealth is a diverse community of people with many different talents. We seek candidates whose work experience has prepared them to contribute to our professional, C.A.R.E.S standards (Communication, Accountability, Respect, Excellence, and Safety) . These behavioral standards help us create a healing environment for patients and colleagues alike. By committing to them and holding ourselves accountable, we can build trust and ensure clear communication.
At MarinHealth, our top priority is the well-being of our employees, patients, and community. As such, we require all employees to receive necessary immunizations, including the measles, mumps, varicella, and seasonal flu vaccinations as a condition of employment and annually thereafter. Additionally, the continued recommendation to obtain a COVID + booster vaccination status. We understand that some individuals may require medical or religious exemptions from these requirements, and we remain committed to prioritizing the health and safety of all. Thank you for helping us in our efforts to maintain a healthy and safe environment.
The compensation for this role listed on this posting is in compliance with applicable law. The selected candidate’s compensation will be determined based on the individual’s skills, experience, internal/market equity factors, and qualifications. This posted minimum and maximum range represents the minimum and maximum of what we reasonably expect to compensate for the position. Furthermore, all compensation decisions are ultimately determined in accordance with our compensation philosophy. Compensation for positions covered by collective bargaining agreements are governed by the agreements in the aforementioned document."
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