Business Control Manager at Ghr

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.

The candidate will support the Monitoring & Inspection (Quality Control) team in mitigating risk across the Enterprise AML program. The candidate will lead the creation and review of audit, regulatory, and compliance evidence and responses related to Financial Crimes compliance across 39 jurisdictions, inspection results and BAU identified opportunities.

Responsibilities:

• Drive timely, clear, and accurate responses to audits/exams and GFC inquiries, walk throughs, and deliverables across all requests
• Lead the creation, collection, and review of evidence and response for Regulatory Exams, Internal Audits and other reviews conducted.
• Liaise directly with Audit, second line, and business controls partners
• Manage timely and accurate completion of audit issue action steps owned by the team
• Coordinate the intake, tracking, and oversight of audit, exam, and issue related requests, ensure proper governance and protocol is followed; assist with preliminary research and response tracking
• Partner and interact with ILQA and Process Owners to facilitate consistent responses and process improvement where opportunities are identified
• Proactively identify risks and opportunities, escalate accordingly, and drive resolution including the design of effective internal controls
• Support or lead the implementation of various special projects designed to further mitigate risks and drive operational excellence within the AML program
• Performs monitoring and testing of controls, identifying issues and control improvements for remediation
• Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting

Required Skills:

• 5+ years’ experience with an internal audit, testing, risk management, process improvement, compliance, or front-line control role
• Experience with AML/KYC due diligence processes including the oversight of quality
• Project Management skills and ability to manage various project timelines with multiple competing priorities
• Strong verbal and written communication skills as well as interpersonal skills
• Ability to read and understand complex matters, anticipate risks, and summarize key information
• Critical thinking skills to assess data, artifacts and new or unfamiliar business concepts to draw conclusions that are not readily apparent
• Strong research and analytical skills and attention to detail but in context with broader business landscape
• Ability to prioritize effectively, a self-starter, organized, capable of performing work independently with minimal direction.
• Ability to interact with people in all levels of the organization and ability to organize data for executive level reporting
• Strong presentation skills and the ability to present key messages, effective recommendations, and information in a clear, concise, insightful, and influential way
• Proficiency with MS Office suite with an emphasis on Excel with the ability to perform intermediate analytical tasks

Desired Skills:

• Working knowledge of Risk, Quality Control/Assurance Framework
• Foundational knowledge of general bank policies specific to data and privacy
• ACAMS Certification
• Bachelor’s degree or equivalent experience

Skills:

• Controls Management
• Oral Communications
• Risk Management
• Stakeholder Management
• Strategy Planning and Development
• Continuous Improvement
• Drives Engagement
• Influence
• Strategic Thinking
• Talent Development
• Data and Trend Analysis
• Decision Making
• Monitoring, Surveillance, and Testing
• Problem Solving
• Quality Assurance

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - NJ - Pennington - 1400 American Blvd - Hopewell Bldg 4 (NJ2140)

Pay and benefits information

Pay range

$95,900.00 - $162,500.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. Apply Now