District Manager at Investment Real Estate, LLC

Description

The Role:

As a District Manager at Investment Real Estate Group of Companies (IREGC), you will play a key leadership role overseeing 10–25 self-storage Property Managers and Relief Managers. Reporting directly to the Director of Operations, you will drive team success, deliver exceptional customer service, and ensure strong financial performance across your district.

This role is more than management — it’s about building high-performing teams, developing people, driving operational excellence, and collaborating closely with key departments like Marketing, Revenue Management, Facilities Services, and Acquisitions at our Store Support Center in York, PA. You’ll be a critical force in helping us meet our ambitious growth goals and live out our core values every day.

About Us:

The Investment Real Estate Group of Companies (IREGC) is composed of real estate-centric entities focused on the self-storage industry. In addition, we own and operate a portfolio of over 50 stores and 80 locations with a stated goal of reaching 115 stores and over 140 locations by the end of 2026. Our market area includes ten states in the Mid-Atlantic and Northeastern regions, and beyond. IREGC provides property management, development & construction services, and insurance products.

At IREGC, we live by our values: do the right thing, be enthusiastic and engaged, work hard and smart, stay positive, lead with compassion and authenticity, and celebrate success while having fun.

Learn more at www.irellc.com.

What You’ll Do:

• Build and Improve a Great Team - Recruit, hire, develop and hold site-level teams accountable to perform at their best, working closely with HR and senior leadership. Schedule property teams to maximize sales results and customer experience.
• Drive Operational & Financial Results - Lead daily operations within the district, control expenses, manage P&Ls, drive revenue growth and surpass occupancy goals across your district.
• Know Your Markets - Through regular review of competition data provided by senior leadership and revenue management, along with regular visits to top competitors around your properties, you will be the expert regarding current and future competition.
• Deliver Outstanding Customer Service - Ensure customers receive an exceptional experience — addressing issues quickly, compassionately, and effectively and coaching your team to do the same.
• Collaborate Across Departments - Partner with Marketing, Revenue Management, Facilities, Acquisitions, and other teams to align strategies and maximize performance.
• Ensure Property Excellence - Maintain top-tier property standards through regular inspections, repairs, and vendor partnerships, ensuring facilities are safe, clean, and welcoming.
• Champion Compliance & Best Practices - As required, audit operational practices, ensure state and company policy compliance, and oversee the auction process in accordance with legal requirements.
• Lead Local Marketing Efforts - Work with Property Managers and Marketing to create and execute local marketing plans that drive traffic and grow brand presence.
• Execute Regular Administrative Work - Engage proactively in the thoughtful and successful execution of all administrative duties including, but not limited to, assisting with the preparation and delivery of regular Employee Performance Reviews, Property Budgets, Capital Budgets, Operational Reviews, Expense Reports and other related facility reports necessary to properly manage financial controls and property performance.
• Get It Done & Be Accountable - Whether verifying that deposits are completed timely and accurately, ensuring petty cash is being properly tracked, submitting accurate expense reports on time monthly, investigating incidents at our properties, coaching a manager to improve performance, shopping a new competitor, delivering disciplinary action when warranted, purchasing supplies or equipment, negotiating mowing and plowing contracts, or any of a dozen other responsibilities, you attack every day determined to get it done, make a difference and move the business forward.

Requirements

Experience:

• Bachelor’s degree in business or a related field; or equivalent experience.
• A minimum of three (3) years of multi-unit retail operations management experience.
• Proven leadership, team development, and coaching experience.
• Strong financial acumen including P&L management, budgeting, and data analysis.
• Direct sales, retail, and/or customer service background is a plus.

Physical Requirements:

• Ability to communicate effectively in writing and verbally.
• Ability to read and interpret operational documents and reports.
• Ability to remain seated or in a stationary position for extended periods.
• Occasional bending, reaching, twisting, and lifting (10+ pounds).
• Regular travel across assigned region required.