Lead Steward at Four Winds Casino South Bend

SUMMARY: 

Responsible for achieving mastery of skills for all stewarding stations within the venues and monitoring the flow of all China, Silverware and Glassware as well as Kitchen small wares during an assigned shift, ensuring the efficiency of the Dish areas and kitchen operation on a scheduled shift. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Maintains the Cleanliness and Sanitation of all China, Silverware and Glassware as well as kitchen equipment and facilities in accordance with established SOP.
• Assists, in the absence of the Supervisor, in checking for quality and consistency.
• Inspects all Dish Machines and Pot Sink areas for proper operation.
• Ensures that stations are clean and that all China, Silverware and Glassware are properly covered and stored at the end of shift.
• Follows all SOP specs, and control procedures.
• Full understanding of all Chemicals use within the Department and proper PPE’s used in application for each.
• Maintains a clean and sanitary area at all times in full accordance with health regulations.
• Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy.
• Acts as a liaison between the line level staff and the supervisors to ensure equipment shortages and equipment repair needs are quickly addressed.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Promotes the following within the department and among all employees:

• Creates an atmosphere of fun for all.
• Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
• Instills an atmosphere that encourages employees to share ideas, discuss concerns, and resolve conflicts.
• Retains employees through involvement in training and development.
• Explains why we do things, in advance of doing them.

SUPERVISORY RESPONSIBILITIES:

Directly supervises Stewards and Kitchen Utility Staff.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High school diploma or G.E.D. preferred. Two years related experience.

SPECIAL QUALIFICATIONS:

Strong organizational and interpersonal skills required.

This position requires a Level 4 Gaming License.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.  Ability to respond to inquiries from employees or guests.   Ability to communicate effectively in one-on-one and small group situations.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 

REASONING ABILITY:

Ability to apply common sense reasoning to variety of situations.

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, reach with hands and arms, and talk or hear.  The employee frequently is required to stand and walk.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch or bend.   

The employee is frequently required to lift 25 lb. and occasionally required to lift up to 50 lb. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee regularly works around mechanical moving parts.

The work environment includes moderate exposure to slippery work surfaces and greasy areas.

The noise level in the work environment is usually moderate.  A casino environment is typically smoky.